Optik and HDMI
So, I was installed with OPTIK service yesterday and have come across my first issue.
We have the PVR (430) hooked up via HDMI to our main floor tv - which is mounted above a fireplace with no way to fish any component cables + Audio down to the mantel shelf that the box was on.
anyhow, hooked up the PVR to the TV via HDMI and now we are getting audio/video dropouts - it happens randomly, the screen goes to snow, and then back. It is pissing me and my wife (more importantly) off.
we called in to tech support and the person that answered was pretty ignorant, telling us they don't support it because there is no standard worldwide (I thought was had a standard, like hsmi 1.3 1.3a 1.4 ect..). She wouldn't tell me any fixes, or anything - no firmware updates, no nothing... basically told me unless its component to dont call back as they dont troubleshoot.
Does anyone here know whats up with it?