I couldn't get HDMI to work between my PVR and TV until I went an bought some new HDMI 1.4 "High Speed" cables. I have no idea what the other cable I was using was rated for, and whether 1.4 is necessary, but since they were only $10 I grabbed a few of them and they all work great.
I think the "problem" Telus is claiming with HDMI is that they don't want to supply "quality" HDMI cables. Much cheaper and easier to supply some component cables instead.
So I take it that you think your $10 cables, that work great
are better than the one`s TELUS will supply, sorry I`m a bit confused. They stock HDMI cables and will provide them free of charge to the customer, but they are for DVDs etc as HDMI is not supported by TELUS on Optik.
There is a reason and its quite simple. HDMI is a nonstandardised connection format, that means it has no standard in the IEEE, MPEG group set up HDMI and it is a combination of DVI and the digital audio data combined in one cable format,. The problem is there are multiple variations of HDMI manufatured by various providers, not all are 100% compatible with each other. Things like picture degradation, digital distortion, black pixels appearing randonmly (pixelization) and audio issues are not uncommon, especially with older HDMI equipment. There were alot of problems with HDMI that were experienced with the previous IPTV service from TELUS called Minerva, during that time it was determined that TELUS would not support HDMI, and instead chose to provide component for video and optical for audio. This provided a resolution of 720p or 1080i and 5.1 surround without the HDMI issues.
I set up all my customers with component and optical and I leave them HDMI cables. if they change the cables to HDMI and have no problems, fine. If they have problems I ask them to go back to the way I left it, and NOT to call TELUS as HDMI is NOT supported. FYI, I use the TELUS HDMI cables on my Bravia passing through a Denon from a 330 and everything is fine.
Hope this clarifies things a little
- another TELUS tech