I'm amazed at all the problems with Telus Optick TV. I was looking forward to replacing my Bell HD PVR 9200 receiver for this new service from Telus, but it seems that there are too many problems with it. Maybe by next year they might have the problems solved but until then I won't be ordering Optick TV.
Don't get me wrong. I think the service is still excellent. When I do watch, I'm very pleased with the service. The back and forth is just a matter of me wanting to understanding why my particular TV and STB aren't playing nice with each other.
Considering that HDMI has been around for a while, and that my TV does not date to stoneage era, I have to say that I'm quite surprised that a simple matter of connecting a HDTV to a digital STB using HDMI can be so difficult. The problem caught my curiosity so I've been trying to test it step by step. I could've simply switched to component cables and be done with it, but I want to make sure I tried everything fully. Honestly, I think this requires a fix on Sharp's end. Perhaps the firmware upgrade from the US site will fix this. I just haven't tried it yet.
Anyways, I think there are only a few TV's out there that seem to have this HDMI handshake issue with the current STB, mine included.
I got a great deal with Telus to go with Optik TV and I hear that many others (new and existing) were offered a similar or very good deals when they were beginning to roll this out this summer. It seems Telus is making lucrative deals to make a big splash in the market early on.
I particularly like that I can set a recordings (multiple at that) remotely from anywhere using my phone. I'm not using it right now as we're doing renos at our home, but I've been amassing a lot of movies and children's shows for my daughter over the last month using remote recording. When we move in we will have a chance to watch all her favorite shows with her at any time from pretty much any TV in the house. Better than renting multiple DVD's...
End of the day, the handshake issue is a bump in the road for me compared to the quality and convenience of the new system.
Just bought at HDMI/DVI cable tonight. Will give it a shot next time I'm over along with the firmware upgrade. Step by step to isolate what works and what doesn't. I'll post when I get these completed.