I did try rebooting everything. The installer said that used to work but wasn't sure if it did anymore. A bit more information: if I plug the ONT and the Pace router into my managed switch nothing works, but if I plug them into an unmanaged switch it works. This tells me that vlan and priority are important since the managed switch is likely striping these. I don't have a regular hub but from what I have seen, the DHCP packets from the Pace router are tagged with vlan 0 and priority 3. Unfortunately I haven't been to replicate this with my own router for now.