Review: Gibby's Audio Video - Page 2 - Canadian TV, Computing and Home Theatre Forums
View Poll Results: How satisfied are you with this retailer?
Extremely Satisfied 10 45.45%
Somewhat Satisfied 2 9.09%
Somewhat Dissatisfied 3 13.64%
Extremely Dissatisfied 7 31.82%
Voters: 22. You may not vote on this poll

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post #16 of 19 (permalink) Old 2018-10-13, 12:38 PM
Join Date: Oct 2018
Posts: 1
shipping is a nightmare - good luck getting delivery

Bought a receiver and was told i would get tracking info. Never did and got home last night (friday) to find a sticker saying canpar couldn't deliver and it was being held for me. Had to go to their website where it indicated it was 25km from home and only available during working hours 5 days a week. im away until thursday and its a 50km drive from work so i would have been much happier to drive the 100km to St Catherines today and pick it up rather than have to take time off! i only hope its still there because i cant tell them to hold it longer because they are not open on saturdays. what a nightmare - wish me luck and that the unit works if i ever get it.
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post #17 of 19 (permalink) Old 2018-11-30, 01:11 PM
Join Date: Nov 2018
Posts: 1
Angry never, never, never buy from gibby's

He doesn't even deserve a star
They are far from being professional, I ordered two black pairs, I just received only one pair she is white, I contacted them by e-mails, no one replied, I contacted them by phone, the manager said he would check, nothing no Response, I bought an amplifier it was wrong idea, I have not received it yet, they sent me a tracking number without giving the parcel to the carrier.
Assistance on line is absolutely useless, just questions your name, your phone number, to settle your problem, it disconnects you without notice
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post #18 of 19 (permalink) Old 2019-10-20, 11:30 AM
Join Date: Apr 2005
Location: Windsor ,Ont (Area)
Posts: 371
Just noticed this old thread now ,I have always called the toll free number and talked directly to an associate. Was sent a tracking number and no issues with its delivery with two purchases. Not sure why others had issues, I simply verified the invoice sent to me electronically and paid with credit card. Maybe talking to a person is better ?
Alan Humphreys likes this.
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post #19 of 19 (permalink) Old 2019-10-23, 07:54 PM
Join Date: Apr 2005
Location: Windsor ,Ont (Area)
Posts: 371
Just ordered two Klipsch speakers from Gibby's this morning, being sent Fex-Ex tracking indicates arriving next day, if there were issues before those issues are gone in my opinion .
Alan Humphreys likes this.
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gibby's audio video , retailer , review

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