I bought a Canon G7 from them 2 years ago and had it delivered to Florida. When I was trying it out, I noticed it was picking up a lot of audio noise when in Video mode. I called them up and played a bit of video over the phone. They recognised a problem immediately and sent me a replacement. IIRC, they sent a prepaid packing slip with the new one to return the defective one and as the price had dropped by a few bucks, they refunded that also. Top notch to deal with.
Sony KDL-52XBR4,SD DVR530/630,Tosh HD-A2 HD-A30, Pana DMP-BD65, Pio VSX-1015,Energy C3,CC100,ESM-4,S8.2, Engenius WAP