Here is a summary of my experience with AV4U Canada.
Was looking for a HDTV to fit into my entertainment system (37 inch max) and after doing my research determined that I wanted a Sharp LC-37GP1U. The major retailers in Calgary usually have their sales during the start of September so I began looking at them in advance to see who carried the TV and at what price point.
None of them carried this model. Some didn't carry Sharp at all. The weird part was that one of the retailers' American site carried the model but the Canadian store wouldn't "special" order it in. Was beginning to wonder if I would have to settle for a a LC37D62U (not as many inputs as the GP1U).
Looked at the Sharp Canada website and they listed the model so I assumed they have to sell it somewhere in Canada. Did a few different google searches and stumbled across the AV4U Canada website. Not only did they carry the LC37GP1U but their price for the LC37D62U was $50 cheaper than one of the Calgary retailers' listed "sale" prices. Even better shipping to your door was free.
Problem was there weren't many reviews of the store to be found on the web (this is how I first discovered this Digital Forum site).
Thought about it for a bit then decided I would take the plunge and order it.
Placed the order online late Friday Night.
Monday morning they phone and leave a message with my wife thanking us for our order and stating it should arrive Thursday via UPS. Tuesday when it shipped they email the tracking order information with UPS. UPS had a one day delay in their shipping but because we could track it we were aware of the delay and planned our days accordingly. Friday night the TV arrives at our door. Zero problems or defects. Now I just have to figure out whether to get Bell, Star Choice or Shaw for my HDTV feed. This forum has proved to be the most useful source of info for this next step.
In summary my ratings of AV4U are as follows:
Selection- Very Good. Doesn't carry an ultrawide selection but does carry some items normal retailers don't have.
Price- Very Good. Better than normal retailer's sale prices. Also note if you register and create a client account you may be able to negotiate a price less than their listed online price. I know friends that have gotten spectacular employee prices at stores they work at, but apart from them the prices at AV4U are about as good as a normal person could get.
Customer Service- Excellent. Didn't have any problems so didn't get to fully test this out but received both a verbal phone call and personalized emails. (not just some autogenerated computer receipt).
Convenience- Excellent. Can place the order from home and have it delivered to home for no extra cost. (Contrast this to one of my colleagues at work who was up and waiting in line at 6:00 AM for 2 hours to buy his TV at the "big sale". They didn't ship and he still had to drive back another day to pick it up. LOL.
other questions you might ask
Insured Shipping- Yes
PST- No. Not for buyers in Alberta.
Shipped from- Concord Ontario
Expected shipping time in Canada 4 business days.
Would I buy from them again- Yes
Have I recommended them to my friends and coworkers- Yes