The purpose of this thread is for Digital Home members to review and relay their experience with SoftMagic.
This is NOT a discussion thread so please limit yourself to one post which includes your review.
We welcome the input and opinions of all members whether they are good or bad, however, please note that this thread is NOT for rants. Whether you had a good or bad experience with this vendor we want to hear about it but in an OBJECTIVE manner.
If you post a rant or childish comments like, these guys "suck" or they're all a "bunch of idiots", then your comments will be considered trolling and your post will be deleted.
When you post, please try to include the following information:
Guidelines for Posting Negative Reviews
- What product or service you purchased.
- Approximate timeframe you ordered the product
- What location you dealt with if it’s a company with many stores or service locations
- Your overall level of satisfaction
- If you had a positive experience, please explain what made it such a positive experience.
- If you had a negative experience, please read our guidelines below.
The truth is no retailer or service provider is perfect and occasionally even the best companies can disappoint. Our experience is that good companies have problems but they typically make every reasonable effort to resolve problems.
If you had a problem and are posting a negative review, then please note what efforts you made to resolve the problem and the feedback you received. If you think the efforts to resolve the problem were NOT reasonable then please explain why. Saying you phoned up and talked to some idiot, suggests the problem may lie with the consumer and NOT the company!
No posting URLS or Directs to Competitors will be deleted
Posts containing URL's to competitors or posts saying gee you should have shopped at this retailer will be considered spam and deleted.
We want opinions, NOT sales pitches or spam!