Review: Monoprice - Page 3 - Canadian TV, Computing and Home Theatre Forums
View Poll Results: How satisfied are you with this retailer?
Extremely Satisfied 160 89.39%
Somewhat Satisfied 16 8.94%
Somewhat Dissatisfied 2 1.12%
Extremely Dissatisfied 1 0.56%
Voters: 179. You may not vote on this poll

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post #31 of 63 (permalink) Old 2007-03-23, 12:41 AM
Join Date: Jan 2006
Location: Toronto
Posts: 145
Thanks guys.
I was ordering a 50 digital audio cable from monoprice for $11.00 and added a NEC 5 PORT USB 2.0 PCI CARD ADAPTER for $7.00

Haven't been dinged at the border for anything from monoprice yet, although I have a feeling I might with this one.


HP MD5880n,Yamaha RXV1600,Polk rtia-3, SA3250,XBOX 360,Tripplite UPS/Conditioner
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post #32 of 63 (permalink) Old 2007-03-23, 11:59 PM
Join Date: Feb 2006
Posts: 138
Monoprice is great!

I made 6 orders from them. No duty. (They help you in a certain way there. wink wink, at least 4 me (if you ask)).

From 25 Ft component cables to 15 Ft HDMI to 25 Ft digtial audio coax to wall plates. Great quality!
jjinbarrie is offline  
post #33 of 63 (permalink) Old 2007-03-24, 12:06 AM
Join Date: Jan 2005
Posts: 731
wink wink indeed.

Monoprice is amazing. I placed my last order on tues. I'll let you know when I get it but it was shipped out already.
Some banana plugs, speaker wire, 5 3foot hdmi cables and a couple 15 hdmi cables.

All for 150 canadian!
kgeorge78 is offline  
post #34 of 63 (permalink) Old 2007-03-27, 05:34 PM
Join Date: Feb 2007
Location: Vancouver, BC
Posts: 41
Ordered a Toslink Optical 3-way Switch from Monoprice.

Item was shipped on March 15, and I received it on March 26.

Customer service was great, as I communicated with Ellie regarding the status of my order. Email confirmation of order immediately after order was placed, and subsequent shipping confirmation.

Very good experience, and will use again.
bigsky2 is offline  
post #35 of 63 (permalink) Old 2007-03-28, 03:07 PM
Join Date: Jan 2005
Posts: 731
I ordered March 22. Paid for express shipping - I think it was 25 bucks or so.

Just signed for it. Amazing stuff and amazing price. They also "helped" me out when It came to duty and that bull crap.
kgeorge78 is offline  
post #36 of 63 (permalink) Old 2007-04-04, 11:43 AM
Join Date: Jan 2006
Location: Oakville
Posts: 32
I have placed 3 orders with Monoprice for AV cables and face plates, there prices are fantastic. All items have arrived well packaged and have had no faults. Delivery times were between 7-15 days with no additional taxes being added at the border.
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post #37 of 63 (permalink) Old 2007-04-04, 12:33 PM
Join Date: Nov 2005
Location: Markham, ON
Posts: 181
I've ordered a number of things from them including HDMI-HDMI cables, banana plugs and wall plates.

Avg. time to receive packages - 7 working days

Pros: Excellent price, great quality, varied selection

Cons: Availability of products - I've been waiting for 4+ months for certain products to come in - the one that did sold out again the same day. I'm especially looking for banana jack wallplates/keystone inserts.

Sony KFE42A10 - Pioneer VSX-919 Receiver - Hi-Def HTPC (Blu-ray & HD DVD combo drive) - Pioneer BDP-320 Blu-ray player
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post #38 of 63 (permalink) Old 2007-07-18, 04:13 PM
Join Date: Feb 2004
Location: Nepean, Ontario
Posts: 2,980
Just got my 1st order from them (6 various cables including a 25' HDMI cable totalling around $80 with shipping). 4 business days from California to Ottawa. Everything was in order and no fees on my end at all.
darrylr is offline  
post #39 of 63 (permalink) Old 2007-09-27, 12:36 AM
Join Date: Oct 2005
Location: Mississauga
Posts: 1,986
Ordered a 3-port HDMI switcher, 2 HDMI cables and a DVI-HDMI adapter. It a bit longer to get everything hooked up (nothing to do with the products themselves, just some initial HDCP handshake issues between my 3250HD and TV with took about 15 minutes to go away), but everything works great so far now that everything is up and running.

Now both my DVD and STB are hooked up via HDMI, and I have an additional port left for the eventual HD-DVD player (hopefully sometime around Christmas!)
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post #40 of 63 (permalink) Old 2007-09-27, 01:27 AM
Join Date: Jan 2003
Posts: 6,296
Thumbs up

I received a defective HDMI switch. They replaced it with an upgraded unit at no cost. Two cables were missing from an order and they replaced them with no question. These guys aren't perfect but the service is unmatched.
I_Want_My_HDTV is offline  
post #41 of 63 (permalink) Old 2007-09-27, 03:07 PM
Join Date: May 2003
Location: Ottawa,Ont,Canada
Posts: 941
Ordered a 5 port HDMI switch 5 1/2 weeks ago.... never got it.

E-mailed them if they had any info about tracking it. They immediately sent a new one. I hope I get it next week.

That is great customer service!
BHoward is offline  
post #42 of 63 (permalink) Old 2007-10-24, 06:08 PM
Join Date: Sep 2006
Location: Toronto/Etobicoke - Bloor/Royal York/Queensway/Islington
Posts: 1,605

I bought from them based on the reviews here. I'm glad I did - another very satisfied customer!

A-D DB4e & CS5, CM 4221 & 7778, TiVo Premiere & Roamio
El Gran Chico is offline  
post #43 of 63 (permalink) Old 2007-11-01, 11:32 AM
Join Date: Sep 2007
Location: Windsor, Ontario
Posts: 200
I just received my 2nd order from monoprice on Monday. From order to door was about 7 business days. I ordered a bunch of keystones, wall plates etc. totaling approx $30. No duty charge. All are great quality.

As I was writing this, I got a knock at my door. It was my 3rd monoprice order being delivered. A 20' 1.3a hdmi cable. Again about 7 business days.

jammertime is offline  
post #44 of 63 (permalink) Old 2007-11-01, 08:22 PM
Join Date: Oct 2003
Location: Kingston, Ontario
Posts: 110
Excellent! I've placed 2 orders from them in the last 2 months. Both orders arrived from California in 5 business days to my small rural post office, they ship same day if you order before something like 2pm EST. I had 1 order use the higher rated delivery due to weight and it took just as long which I thought was odd. The express order shipping charges were exactly what the stamp indicated on the package, and the regular shipping was actually more than I was charged! And like everyone else indicates, NO DUTY or extra taxes. First order was 50 RG6 snap-n-seal, and a PCI IDE expansion card, second order was a bunch of A/V cables (component with audio, S-video with audio, VGA with audio, etc). I work for a cabling company and can normally (at least before I heard of Monoprice) order this type of stuff wholesale from work for well less than retail. BUT, monoprice came in at a fraction of Canadian wholesale even with shipping! The PCI IDE card was $15, used seemed to be $40 on ebay, beat that.
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post #45 of 63 (permalink) Old 2007-12-12, 01:33 AM
Join Date: May 2002
Location: Toronto, Rogers, 9865 & 8300-eHDD, Sharp LC75N8000U, Denon AVR4310Ci; Sony KDL40W3000, 9865
Posts: 56,342
Originally Posted by Gamepro
How do you get them to "help" with your duty? I didn't see any place to ask them...
Since that's illegal and not the purpose of this thread (see post 1), we will not discuss it here.

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