Teksavvy files Competition Bureau complaint - Canadian TV, Computing and Home Theatre Forums
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post #1 of 7 (permalink) Old 2020-02-21, 05:43 PM Thread Starter
 
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Teksavvy files Competition Bureau complaint

https://www.msn.com/en-ca/money/tops...id=mailsignout

About time the TPIA's started going after Bell & Rogers.
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post #2 of 7 (permalink) Old 2020-02-21, 09:15 PM
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It alleges that Bell and Rogers' wholesale divisions drove up competitors’ costs, while their retail divisions target those competitors with retail prices below their wholesale costs that are wrongfully inflated.
Nothing new here. Many years ago, I used to work for CN Telecommunications/CNCP Telecommunications/Unitel. We'd often have to lease copper pairs from Bell, to reach a customer, but Bell charged more for that pair than they'd charge a customer for the same service as we were selling.

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post #3 of 7 (permalink) Old 2020-02-22, 02:16 AM
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The commercial price gouging of third-party service providers for use of big-dog run infrastructure definitely is a matter of grave concern. I think that part of what should happen is the CRTC should ensure that a healthy amount of 5G spectrum is auctioned to a broad array of aspiring competitive telecom entities. Telecom services (pay TV, internet and voice telephone) via 5G and other future cellular wireless standards have the long term potential to provide a large scale alternative to the traditional wire services in use today. The technological developments of today and the near future provide an excellent opportunity to infuse the market with much needed genuine competition.
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post #4 of 7 (permalink) Old 2020-02-22, 06:51 AM
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the CRTC should ensure that a healthy amount of 5G spectrum is auctioned to a broad array of aspiring competitive telecom entities
That's already happened a couple of time and the newcomers tend to disappear. Remember all the resellers that came and went when 2G rolled out? What about the ones that arrived with 3G? Most of those companies wound up being bought by the major carriers.

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post #5 of 7 (permalink) Old 2020-02-22, 07:24 AM
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My take: Ban new acquisitions, break up some of the subsidiaries and secure new 5G spectrum for new competitive providers. The market is far too concentrated as it is and I'm sorry to say that the US been going in the same direction.
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post #6 of 7 (permalink) Old 2020-02-22, 06:31 PM
 
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Teksavvy deserves support IMO. Of all the ISPs being forced to block IP addresses that are purported to be for the use of illegal IPTV, it's the only one fighting the ruling on the grounds of net neutrality, as this is a slippery slope that will never end.
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post #7 of 7 (permalink) Unread Today, 04:38 PM Thread Starter
 
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Received this email Thursday from TSI. Man I hate Rogers and Bell!

"We’re writing to notify you about changes to the pricing of the services that you have with TekSavvy.

In August 2019, the Canadian Radio-television and Telecommunications Commission (CRTC) issued a decision that lowered the wholesale rates TekSavvy pays the large Incumbent carriers – our single biggest cost of doing business. TekSavvy took steps to pass on those savings by lowering prices and upgrading services for the vast majority of our customers. We saw it as simply doing the right thing.

However, the large carriers obtained a stay of the CRTC’s decision from the Federal Court of Appeal. This action froze the rates TekSavvy pays at pre-August 2019 levels, keeping our costs high during the appeal process. Through PayLessToConnect.ca, over 150,000 Canadians from coast-to-coast, including many of our loyal customers, sent letters to their MPs in support of the CRTC’s decision to promote sustainable competition and affordable Internet services.

Without any rate relief in sight, TekSavvy’s costs continue to rise as Canadians
consume more and more broadband. With Canadians working from home and families staying at home during the COVID-19 pandemic, TekSavvy has suspended overage charges for all customers and invested in additional network links and capacity as we anticipate significantly increased usage in the months to come.

As a result, TekSavvy has made difficult decisions in order to continue providing you with the service you expect and deserve. Starting with your first billing cycle on or after May 1, 2020 there will be a change to your current package with us for OIDXXXXXX. Your current package 30 Mbps with Unlimited GB of usage at a monthly cost of $44.95 will be invoiced at $49.95. Your package speed and monthly usage will not change.

You can always visit mysavvy.teksavvy.com, email us at [email protected], or call us at 1.877.779.1575 to discuss your options should you wish to make changes to your service.

As Canadians become more reliant on the internet to create, consume and communicate with their communities it is vitally important that TekSavvy ensure the safety and robustness of our networks, and our customers in turn.

Thank you for your continued support and understanding.

The TekSavvy Team"

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