I had a terrible in-store experience. Drove there after phoning to check on $400 box of paper was in stock. Get there and immediately see the package is externally damaged. Ask salesman to open and check condition of paper for damage. Phone manager. Open package and see all sheets have some damaged corners, creases etc. Only one in stock, so I ask for some discount because I have a client that really needs that paper. Phone manager again. Offers $5 off. I leave very annoyed and will try my best to never return or recommend for my business and partners.