How bizzare. This is 2011. Since when do remotes not incorporate a global volume lock. Pressing audio for volume then cable to go press the channel is stupid especially for my parents who Im setting this up for .
Im not sure what the URC remote is but Ill look into it.
Same with Harmony. I know about them but perhaps that will be thier only option. Although with a harmony I suppose you loose alot of functionality compared to whats on the original remote. My parents are in their 70s 80s. Needs to be easy. Not alot of changes.
Thanks for the suggestions.
And to any videotron reps who read this, ... do something about this. Ridiculous in this day and age to have a remote which doesnt support this feature.