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post #4 of (permalink) Old 2011-09-30, 01:51 PM
Tanta
 
Join Date: Nov 2006
Location: Quebec
Posts: 700
This happened to me too, but I complained that their 'GB block advertising' was misleading....as it states clearly on their website, that you should 'obtain a spare block if you plan on going over your Gb limit in a given month'. It does not explicitly state that you have to 'keep the block for 30 days', from the day of purchase, which causes the typical carry-over. After I explained why this is dishonest marketing, they reversed the charges on the second month.
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