Join Date: Apr 2003
Location: Gatineau and Ottawa
Videotron Data Transfer Packages
So I found myself going over the 50GB that Videotron gives me. I have the $55 8 Mbps package. For occasions like this they offer an extra 30GB for $12.50. I only wanted it for this month as it was not normal for me to go over my cap. I had the package added but soon found out that you cannot just get it for the month. The catch is you have to call back just before the end of your billing month to cancel it or it will continue indefinitely. I was under the impression that this was for occasional overages. After all, I can just get the 15Mbps package with 90GB for $1.50 less than I pay now if I wanted it to continue. Cheap tricks like that really don't help build customer loyalty.