Join Date: Jun 2002
Location: Prince Edward County
The level 2 tech has been watching my line for the past 2 hours and couldn't find any errors. He had me turn off all PC and wireless devices (and yes, he saw them all - spooky :-) )
Over a 30 min period the screen froze/pixelated 14 times. Since we couldn't resolve it, he's sending a tech on Wednesday afternoon.
I have to admit, even though we did not figure out what the issue, I was impressed with the service.