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post #20 of (permalink) Old 2010-10-11, 08:57 PM
Join Date: Jun 2002
Location: Prince Edward County
Posts: 264
The level 2 tech has been watching my line for the past 2 hours and couldn't find any errors. He had me turn off all PC and wireless devices (and yes, he saw them all - spooky :-) )
Over a 30 min period the screen froze/pixelated 14 times. Since we couldn't resolve it, he's sending a tech on Wednesday afternoon.

I have to admit, even though we did not figure out what the issue, I was impressed with the service.
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