Just went out and bought a esata bay and 1TB drive came home and hooked it up and got the not authorized popup. Called Eastlink and lets just say that it was the most unproductive 20 minutes of my life.
The guy didn't know anything and apparently his documentation said nothing about external HDs being able to be hooked up so as far as he was concerned it is an unsupported option.
I guess I'll have to call on Monday and talk to someone on the A team but right now it's not looking promising for getting it active.
Has anyone encountered this and was able to talk Eastlink through getting the drive active? If so any advice? I'm 2 weeks into the new TV season and despite best efforts I'm at 80% full even with the larger capacity.