I really don't know why I pay so much for repeats and same shows and commercials. Where did all my channels go and the new HI channels are iffy. Any time it's cloudy or raining or for reason, the reception is nil. Trying to call takes so long and it's just so stressful. Being a handi-capp or my senior parents are so disappointed and we ask ourselves, "after over 35 years of avid consumers of shaw, why do we put up with this?". The more advanced things get, the worse it gets. Please listen to your life long consumers of your products and services. Thank you
Shaw really doesn't have anything to do with the channels though, regarding commercials, etc. That's the broadcaster, not Shaw, although Shaw does "own" several channels.
If it is regarding Shaw Direct, it sounds as though the dish is not properly pointed and a service call to rectify that is in order, or the LNB is not the proper one with all the channel discussions in the thread link below (see the last few pages of that thread). We haven't heard of significant rain fade or other signal issues with Shaw Direct, certainly nothing that lasts longer than a few minutes typically.
Satellite reception may be hindered by trees between your satellite receiver and the satellite. If not that, a service call is required to fix the dish - probably no charge. Since trying to call is stressful to you, perhaps you should communicate with Shaw Direct via their website. Unfortunately, you may have to wait until you get an agent online if you online-chat, but that is common with about any company these days.
I never had significant issues with Shaw Direct reception. The thunderstorm from hell would cause a blackout and heavy snow or ice buildup on the dish was occasionally an issue. They would happen two or three times a year. Severe weather at the uplink site would also cause the occasional issue. Otherwise reception was very reliable. Bell satellite was much worse for issues like rain fade.
I agree with ExDilbert. With Shaw Direct reception is very reliable. As RuralRouter states your reception may be obstructed by trees or
as 57 our Moderator says, " it sounds as though the dish is not properly pointed" . I've had Star Choice and Shaw Direct from year 2 of operation and no such issues. You need tech support.
OP has not been back to this site since posting. Perhaps she got the information she needed.
This is an older thread, you may not receive a response, and could be reviving an old thread. Please consider creating a new thread.
Related Threads
?
?
?
?
?
Canadian TV, Computing and Home Theatre Forums
1.7M posts
114.9K members
Since 2001
A forum community dedicated to Canadian TV, computing and home theatre owners and enthusiasts. Come join the discussion about home audio/video, displays, troubleshooting, styles, projects, DIY’s, product reviews, accessories, classifieds, and more!