800 Series Discussions - Page 15 - Canadian TV, Computing and Home Theatre Forums
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post #211 of 310 (permalink) Old 2018-04-25, 02:37 PM
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Fixed, did a chat, played a recorded channel, tuner kicked in perfectly.
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post #212 of 310 (permalink) Old 2018-05-29, 04:43 PM
 
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Any one hooked up an external hard drive. I hooked up a 4TB WD purple in a Vantec enclosure and it did NOT work. Locks up and reboots every 3 or 4 minutes. Shaw was no help. They said it should work as long as the external hard drive was version 60.43 or higher. They said the version would be on the drive. It was not. I called Memory express. They said no such thing as version on hard drive. I give up. I will return it to Memory Express.
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post #213 of 310 (permalink) Old 2018-05-29, 05:11 PM
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The hard drive may need to be 2TB or less. 2TB is the size limit for most PVRs.
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post #214 of 310 (permalink) Old 2018-05-29, 09:16 PM
 
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That is correct: hard drive size has to be 2tb or less
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post #215 of 310 (permalink) Old 2018-05-29, 10:32 PM
 
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Shaw has told me more than once no limit for the 830. I know the limit for the 630 is 2TB. Maybe I will try a 2 TB.Thanks
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post #216 of 310 (permalink) Old 2018-08-05, 05:52 PM
 
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Does this PVR access Netflix? I can't find anything to say that it does. I know it has a wired and a wifi connection.
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post #217 of 310 (permalink) Old 2018-08-06, 01:31 PM
 
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It has no integrated Netflix support.

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post #218 of 310 (permalink) Old 2018-08-14, 05:34 PM
 
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I returned the 4TB drive and purchased a 2 TB drive. 2 TB DOES NOT WORK either. Does any one have an 830 working with an external hard drive.I can not believe that no one at Shaw has verified that the 830 works with an external hard drive. If you have one working please let me know. Thanks.
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post #219 of 310 (permalink) Old 2018-08-15, 02:34 PM
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It could be the enclosure. I've found Vantec enclosures to be hit and miss. USB2 models seem to work the best with PVRs. I've had issues with USB3 models or those with both eSATA and USB2. Even the colour of the case can make a difference as that seems to indicate various internal hardware revisions. I had two cases with the same model number. The black one worked and the blue one didn't.
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post #220 of 310 (permalink) Old 2018-08-15, 11:15 PM
 
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Thanks for the info. I am going to town Friday and will go to Memory Express with your info. Have you used one on a 830?

Last edited by 57; 2018-08-15 at 11:22 PM. Reason: Unnecessary Quote Removed
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post #221 of 310 (permalink) Old 2018-08-19, 08:40 AM
 
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ralphf, what's going on with Memory Express and your DVR? :-)
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post #222 of 310 (permalink) Old 2018-08-19, 11:08 AM
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Quote:
Have you used one on a 830?
I used one with a 630 briefly. It was a 2.5" case with external PSU. I opted instead to upgrade the internal hard drive. The only PVR hat I ever found to work reliably with an external drive was the Bell 92xx series. It has a completely different, archive based implementation. Most other PVRs rely on real time recording over USB2 or eSATA which leads to reliability issues and loss of content when the PVR is replaced. Some just don't work well due to the slow speed of USB2.

A number of forum users report good luck with WD external drives. One of those may work better. Just make sure the store has a good return policy.
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post #223 of 310 (permalink) Old 2018-08-19, 12:03 PM
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Quote:
Originally Posted by ExDilbert View Post
A number of forum users report good luck with WD external drives.
On Rogers many people used the WD black drives with mostly good results. The WD Blue apparently also worked. Do not use the WD Green as they spin down and may not be compatible with the firmware.

As mentioned, if you don't mind losing your existing recordings, if you have any, replacing the iHDD may be a better option.

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post #224 of 310 (permalink) Old 2018-08-19, 12:46 PM
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Most modern consumer drives will spin down. Spin down can be turned off or the time set with a drive utility. This should not be an issue with modern equipment since it is designed to spin the drive up ahead of time or to wait for the drive to become available. Most WD integrated external drives will spin down as will most drives in external USB cases. The issue with WD Green drives may be that the timeout for spin down and other energy saving parameters are set too aggressively. As I recall, another issue with WD Green drives was that spin down could not be turned off on some models. These days, I'd recommend using a drive sold for NAS or surveillance use since they are designed for 24/7 operation.

The fact that Roger equipment doesn't work well with low power drives doesn't surprise me. Rogers gave me an 8642 with a bad eSATA connector and the external drive kept making the PVR reboot whenever the eSATA cable moved. That's probably the worst PVR external drive implementation I've run across. I used a WD Green drive with a Bell PVR and had no issues.
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post #225 of 310 (permalink) Old 2018-08-19, 01:20 PM
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Quote:
Originally Posted by ExDilbert View Post
I used a WD Green drive with a Bell PVR and had no issues.
As you stated in an earlier post, The Bell PVRs archive from the internal drive which is totally different functionality. I'm not sure if WD Green work with the 6XXX series from Bell, however, even if they do, the Bell firmware could be the reason and that experience may not be applicable on SD.

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