The Guide upgrade works fine for me too . I have the OVP and my only problem is that i still dont get certain stations on the guide ( ex : 070 and 092 ) . It was the same thing with the old guide and i was hoping that the upgrade would fix the problem , but no .
If you call in and mention you're missing certain channels, they should walk you through processes to troubleshoot and would eventually determine its a V-Code issue on their own. Call during the day if you can, as if you're calling at night you may get someone who's not as familiar with the issue you're having..
I called today , they made a few tests and their conclusion was that station 070 and 092wasnt part of the OVP , that's the reason why they dont show up on the guide . They told me that i'm not suppose to have those stations, to see this whole situation as a bonus since i dont pay for those stations ( two station that i'm not suppose to have ) and i have them for free . That's the best they were able to do .