The pros and cons of a such a move can be complex due to the complicated web of special offers available. When I moved from Shaw Direct to Shaw Cable, they said I didn't have to give any notice because it's within the same company. But I was given a "new customer" promo deal by Shaw Cable (free personal TV, free PVR, and free phone) because I counted as a new TV customer, even though I already had Shaw internet and Shaw Direct TV. You won't necessarily get the full story from the first customer service rep you talk to. You may have to call a few times and talk to different reps.