We have been a customer of Star choice/ Shaw Direct since 2009 through a sales rep we went with the Ontario Extra Value package at $38.98 in 2012 I added the single channel OASIS for $4.99
Last night July 31, 2014 having not watched OASIS since 2013 I called to cancel the channel and was told I was in fact subscribed to the HD Extra package at $6.99 and that I would lose all the included HD channels the package offered such as H&G, TLC A&E History, Food, & discovery.
I mentioned the all the stated HD channels were already included in the Ontario Extra Value package?
My actual channel loss would be AMC-HD & the OASIS channel, I didnít make any changes as I really enjoy the single AMC-HD Channel but the single channel is not worth almost $8 with Tax
I am certainly at a loss as what to do as my $38.98 Ontario Extra Value package now totals $70.00+ any ideas?
The Rep suggested switching to the Digital Advantage package as being grandfathered to the OEVP offers no advantage and appears to have no value at all, in fact the DV package was offered for less cost . . . Just not sure what I will do, may be its time for a change, all input would be very much welcomed, moe