Order a PPV With A Remote Control - Page 2 - Canadian TV, Computing and Home Theatre Forums
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post #16 of 23 (permalink) Old 2013-09-02, 06:11 PM
 
Join Date: Jul 2009
Location: Coquitlam BC
Posts: 783
There is also a RJ45 for network connection on these receivers isn't there? Any chance you have the phone line plugged into the wrong jack on the receiver?

-- Retired TELUS Employee so I Don't Speak for TELUS --
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post #17 of 23 (permalink) Old 2013-09-02, 09:29 PM Thread Starter
 
Join Date: Apr 2007
Location: Sask.
Posts: 134
You are absolutely correct. I could only pull the TV stand out so far from the wall and was looking at the receiver from an angle. I didn't see the telephone jack on the far side and had the telephone line connected to the RJ45 jack. I feel so dumb right now.

Thank you for your suggestion, it is appreciated.
Mike P. is offline  
post #18 of 23 (permalink) Old 2013-09-02, 10:07 PM
 
Join Date: Jun 2009
Posts: 227
I can tell you that on my 630, it cannot do a report back successfully even though the phonne line works (call display works fine). I also don't have the option to even order a movie with my remote, and I do have IPPV activated. Asked twitter rep and he said ability to order ppv with remote has been disabled and have to call it in. Fee of $1 is waived now for this as a result.
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post #19 of 23 (permalink) Old 2013-09-02, 10:11 PM Thread Starter
 
Join Date: Apr 2007
Location: Sask.
Posts: 134
So now we have come full circle. Until the issue is fixed you can not order a PPV on a 630 with your remote if you have a XKU LNB.
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post #20 of 23 (permalink) Old 2013-09-03, 12:21 AM
 
Join Date: Jul 2009
Location: Coquitlam BC
Posts: 783
Quote:
Originally Posted by Mike P. View Post
You are absolutely correct. I could only pull the TV stand out so far from the wall and was looking at the receiver from an angle. I didn't see the telephone jack on the far side and had the telephone line connected to the RJ45 jack. I feel so dumb right now.

Thank you for your suggestion, it is appreciated.
Don't feel bad, the CSR at Shaw D that you called doesn't feel bad even though it should have been on their list of things to have you check.

-- Retired TELUS Employee so I Don't Speak for TELUS --
ae_collector is offline  
post #21 of 23 (permalink) Old 2013-09-03, 01:18 PM
 
Join Date: Jun 2009
Posts: 227
I take it back. Looks like I do now have option to order with remote but only on 960-966. After 966 there is no option to order with remote. Weird, especially since I still cant do reportback. Why allow ability to order PPV on only certain channels and have no way to report this back so my account is charged? Or maybe if i try to buy on those channels it will fail? Havent got that far as I dont want to actually order a PPV to test te system
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post #22 of 23 (permalink) Old 2013-09-05, 04:04 AM
 
Join Date: Mar 2012
Posts: 63
Eventually you will have a successful reportback and you will be charged for the "successful" ordering of a PPV event on Channels 960-966 on your 630 via remote control.
updateanchor is offline  
post #23 of 23 (permalink) Old 2018-03-10, 05:49 PM
 
Join Date: Aug 2005
Posts: 161
Hi... My 605 has IPPV activated but my 630 does not... Can someone tell me how to do a report back with the 630 on firmware version 51.01, or is this even an option with this firmware???

Thanks
stephimoe is offline  
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