samsung on tv guide and shaw direct - Canadian TV, Computing and Home Theatre Forums
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post #1 of 2 (permalink) Old 2013-08-10, 11:16 AM Thread Starter
Join Date: Aug 2013
Posts: 1
Unhappy samsung on tv guide and shaw direct

hi everyone, first time poster so i may have posted in wrong discussion.
well i recently bought a 3d samsung smart plasma tv and during settup i found that the on tv guide that comes with the television refuses to recognize my ontario postal code and therefore the guide wont load. i have tried using different ontario postal codes but either my provider is not shown or the postal codes come up invalid.

im wondering if anyone else has come accross this issue and if so where you able to fix it.. contacting samsung did nothing..

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post #2 of 2 (permalink) Old 2013-08-10, 12:47 PM
Join Date: May 2002
Location: Toronto, Rogers, 9865 & 8300-eHDD, Sharp LC75N8000U, Denon AVR4310Ci; Sony KDL40W3000, 9865
Posts: 56,364
As discussed in the following SD thread, I don't believe onTV is enabled in Canada and I believe it's an app that depends on the internet and has nothing to do with the TV channel service provider. (I could be wrong but that's what I found from a little research on the topic).

You should be getting the guide on your Shaw Direct Set Top Box as mentioned by DrSat.

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