this was my recent conversation with shaw ...I found it strange that the guy was aiming to tell me that opn seasonal my home has to be shut off as well and not using . As of course common sense tells you the home would be the primary using year round . But he alos seems to have a bad attitude .
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François: Thank you for choosing Shaw Direct Online Chat Support! This is François from our eCare department, how are you today?
simone tunzi: Hello I have a question . I just set up yesterday an appt for an installation in our rv .
But I saw on a forum their is something called an rv rate ?
where you can have serive at home and also in your rv ? just curious .
François: Hi Simon, no need to copy your question again, it was already well received.
François: Do you have an existing account number with Shaw Direct ?
simone tunzi: ok asy as usually people always ask me the same question over again ! so its weird if they see it they ask me the same thing]
François: Or an order number at this time?
simone tunzi: I just actuvates as stated yesterday
François: We can certainly look into the 2nd Home promotions if you are looking to have services in several locations
simone tunzi: I wanted to know the info to see what is best thanks
simone tunzi: thats it
François: Ok? Well are you looking to have services in multiple locations?
For example: Your primary residence and an RV ?
simone tunzi: this good be a bad idea ....but yes just GENERAL INFO !! no changes or anything as yet . a house and then an rv which is just seasonal
François: Ok, well you can have a regular account at the primary residence.
And our 2nd Home promotion allows a 50% discount on the cost of the package on the 2nd location (in this case the RV).
simone tunzi: so for example the small tv package is 40 something and then the rv would be 50 percent off its MSF and at the same time during seaosnal breaks for 6 months no charge msf on the rv
François: That's correct. Please note the 2nd Home account cannot be on while the primary is on seasonal break.
simone tunzi: okay so what your saying is when we then place the rv on seasonal break we cant use our home account
simone tunzi: wekk that would not work
simone tunzi: okay thanks all the info I need to know