Join Date: Oct 2003
Location: Elliot Lake, ON: Shaw Direct HD-DSR605, Toshiba 34HF83, Yamaha DVD S1500 NTSC-PAL Region Free
Shaw Direct's Upgrade Offer
Thanks for the comments folks.
Last week before we all learned details of the new channel listing and what was and was not included, a Shaw Direct CS made the following upgrade offer to me (no mention of the DSR600 model as it has no componenent output):
" I can offer you a free dish upgrade, and one of the following 2 receivers options below, keeping in mind using component cables with either of these 2 receivers will not cause a downgrade in the resolution of the HD picture.
Option number 1: Try to find a DSR605 at a retail store like Future Shop, Best Buy etc pay the upfront price of $199.99+ tax and I will apply either a lump sum credit of $125.00 to your account, or a monthly discount of $10.00 off for 12 months.
Options number 2:Purchase a new HD DVR630 for $149.99+ tax (normally $399.99+ tax), charges will be applied to your account and they do not 2 lines from the dish, but I can offer you a discounted install of $50.00+ tax normally $99.00+ tax. "
She also gave me a detailed explanation of why the DSR505 plans to upgrade to MPEG4 capability could not be followed through with:
"We had been informed by our software developers that the DSR505 would be upgradeable, and is why we had informed our customers of this. When the receivers were tested with the new software download they had way too many issues, and were unable to handle the new software update. It was not feasible to continue to try and force this download and spend more time and effort trying to get this to work on these receivers. Instead the company decided to invest in building a whole new line-up of receivers that are far more superior with more memory capacity. Plus the DSR5XX series were built with DVI connections, which was the latest and greatest video connection at the time, but right after they were built HDMI came out. So it was decided that a new receivers would be built to include HDMI connections, as well as many other software enhancements. Since then we have been assisting customers upgrade to newer models."
I haven't yet figured what to do as it appears that once I switch to a 6xx box I will lose acces to WNED PBS Buffalo, currently on advanced ch 81, but missing in the"new" SD channel list.
It certainly looks like replacement/upgrade is only on a per-customer basis but right now there's a lot of info still lacking from SD.
I'm tempted to accept the DSR605 offer while there is still stock available as I want to retain the component outputs (which are sure to disappear on future models)!