HD On-Screen Guide - Page 4 - Canadian TV, Computing and Home Theatre Forums
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post #46 of 402 (permalink) Old 2014-01-03, 09:01 AM
 
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When I spoke to the a Rep. last week - he told me he has had the new guide (all employees are testing) for awhile now and it works fine....he believes it will be out sometime in Janurary.

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post #47 of 402 (permalink) Old 2014-01-03, 10:55 AM
 
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Wonder if they changed the whole system including the interactive weather pages.
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post #48 of 402 (permalink) Old 2014-01-06, 03:51 PM
 
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Just asked via Facebook and this is what I got.
'We have no news yet on when the new guide will be launched to our customers. Despite agents having the new guide, there are a few things we are working on still so it won't be coming out this month. Hopefully soon! I know we are really excited for you guys to get this great new feature. '
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post #49 of 402 (permalink) Old 2014-02-10, 11:49 AM
 
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Anyone have any updates on the new on screen guide launch date? This guide was initally promoted on the Shaw Direct Web-site June or July of 2012.
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post #50 of 402 (permalink) Old 2014-02-10, 12:04 PM
 
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I keep asking via social media and they aren't saying anything just that it will be heavily advertised. So I guess they are going by 'it comes when it get's there'.
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post #51 of 402 (permalink) Old 2014-02-10, 12:05 PM
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SD has this posted on their Facebook from Feb. 3rd... "At this time we don't have any details on a new guide, and will release information when it becomes available. *es"

"don't have any details on a new guide"?? Doesn't sound to promising.

~Gary
Shaw Direct DSR 630 HDPVR w/Ontario Life | Aquos 46" 120Hz LCD TV | Watch Me!
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post #52 of 402 (permalink) Old 2014-02-10, 12:33 PM
 
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I did ask how the staff was doing since they all can 'test drive' the guide before it gets sent out to us and this is what I got.
'Any official updates on new software features will be posted on our website. *rd'
and 'Everything seems in order. *rd'
So hopefully there is some light at the end of the tunnel after all. I'm thinking of heading to SD Support and start a chat with tech support and see if they know more than the social media team does.
Current version on the DSR600 is still at 09.22 and Target version is 0.00. So nothing is there yet.
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post #53 of 402 (permalink) Old 2014-02-10, 12:41 PM
 
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Update:
'We actually don't have an ETA on it as of yet. We are still working out the kinks'
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post #54 of 402 (permalink) Old 2014-02-11, 06:11 PM
 
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wait for it around summer if they will release it at all the way shaw is going with all there stuff!!
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post #55 of 402 (permalink) Old 2014-02-12, 12:47 AM
 
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Quote:
Originally Posted by mobee View Post
This guide was initally promoted on the Shaw Direct Web-site June or July of 2012.
Okay Great! ....Looks like they are still right on schedule for the launch.

-- Retired TELUS Employee so I Don't Speak for TELUS --
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post #56 of 402 (permalink) Old 2014-02-12, 09:46 AM
 
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It will be available as soon as dual recording comes to the 530
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post #57 of 402 (permalink) Old 2014-02-12, 11:14 AM
 
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Quote:
Originally Posted by ae_collector View Post
Okay Great! ....Looks like they are still right on schedule for the launch.
LOL. Only two years late but it's still good.
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post #58 of 402 (permalink) Old 2014-02-12, 12:23 PM
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I wouldn't get your hopes up about the HD Guide. Take a look at the Shaw forum. Lots of complaints about the HD Guide there.

Shaw can't seem to get it right with firmware so even when the HD Guide arrives at Shaw Direct, it probably wont work well.

Shaw should just contract the work out to RoviGuide rather than try to make their own firmware.
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post #59 of 402 (permalink) Old 2014-02-12, 02:51 PM
 
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Since the Shaw Direct guide is similar to the Shaw guide than the code should be the same but since SD is targeting the DSR6xx series STB's than I guess the firmware should be different than what Shaw uses for their hardware.
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post #60 of 402 (permalink) Old 2014-02-13, 12:33 AM
 
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Originally Posted by rob1 View Post
It will be available as soon as dual recording comes to the 530
LOL I had that in my post as well but then thought I better delete that part to avoid another infraction notice or trolling accusation!

-- Retired TELUS Employee so I Don't Speak for TELUS --
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