Tuner 1 signal - Page 3 - Canadian TV, Computing and Home Theatre Forums
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post #31 of 33 (permalink) Old 2013-06-11, 12:50 AM
Join Date: Oct 2011
Location: Ajax
Posts: 983
Great troubleshooting!
It's not the receiver.
It's the cable or the LNB
Go to your dish and figure out which two cables serve the main floor and MARK THEM.
Swap the two pairs of cables; connect the two main floor cables to the two LNB outputs serving the basement, and vice-versa.
Did the receiver problems stay with same receiver, or switch?
If the main floor receiver is still acting up, you have a cable problem.
If the basement receiver is now acting up, and the main floor receiver is working properly, you have an LNB problem.
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post #32 of 33 (permalink) Old 2013-06-11, 05:02 PM
Join Date: Feb 2006
Location: The Okanagan, B.C.
Posts: 546
I'd insist that you get bumped up to technical escalation. Those people know everything about these receivers. However, they may not just suggest it. But you should ask. I got bumped up automatically some years ago because I had a lot of trouble with 530s that no one could work out. But because they kept replacing my 530s with brand new 530s, they decided at one point that they should bump me to technical escalation because they didn't want to continue doling out new receivers.

Insist on speaking to technical escalation. They've seen it all. It might help.
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post #33 of 33 (permalink) Old 2013-06-13, 10:57 PM Thread Starter
Join Date: Jan 2007
Posts: 21
Well I called the company that changed the last one and they came the next day. On the work order it stated that there were no techs in the area available. Wtf. I'm in a city with numerous shaw dealers. Even the company was baffled. Anyway the tech came and did the exact thing I did and his verdict was a bad port on the LNB. He changed it and boom 96 on both tuners. Second PVR is also at 95+ on both. We will see if this lasts. He said if the same thing happens he doesn't know what else he could change. Ruled out both receivers and all 4 lines and connectors.
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