Join Date: Nov 2003
Location: Hamilton, Ontario
Good and Bad
Way back when, Star Choice had the worst, and I mean the worst Customer Service I had ever seen with its 90 minute waits and their not so informative Customer Service. I am very happy to say that all that has changed and the Customer Service is great!
That said, there are two things that I'm not pleased with.
1---My dish moved off line a little in a storm and my HD Channels were affected. I had to pay 60.00 to get my dish aligned. I said, but I can get a whole new dish with a receiver installed for less than that, but that's the way it was.
2---I moved up to the DSR500 Receiver and have had nothing but problems with it locking up, changing channels on it's own among other things. I was told after I bought it that I had to wait a week and all would be fixed.Ya Right!