630 died .. after upgrade?
I have a funny feeling that my 630 received the update last night because when I went to watch Idol, I had a black screen and sound only. The recording scheduled for 8pm never happened, and only a power reset this am brought the 630 back to life. Luckily I had a 2nd HD receiver to watch the show, and my 10 year old DVD recorder to catch it. That's right, the 10 year old machine still works but the 1 month old 630 already croaked.
I called tech support, they said don't worry about it. Hmmm, a $400 piece of equipment only a month old died and I shouldn't worry about it. Maybe I'll worry about it next time it doesn't record a show and switch to Bell as much as I hate their customer service, their equipment choices seem better, and do support External HDD's. Or maybe I'll just turf satellite all together, get an HD antena and save about $1,000/yr. Now that sounds like a good idea.
Now that Starchoice is Shaw ... I wonder how long before they just go the way of that other hi-def format that isn't blu-ray.
If they want happy customers ... they should allow people to control when their updates occurr ... because as anyone in software knows, not every upgrade is 'bug-free' and we should have a choice when we upgrade.