So my 630, that's been working fine with a 750GB Seagate since some time in 2010, has decided to have issues. Channels I have subscribed to show up as black air...recordings end up being broken. I called last week and they sent a tech to check my dish orientation and adjusted it, I went from 2.4db to 9.4db...good job.
However, since then, I lost all of my future recording info. I tune to some SD channels and get black air...iows, the unit is pooched. The tech I talked to last week offered me a replacement, but I said..."wait, maybe its just a dish issue"...so they sent the tech to check the dish alignment.
So today I called back, got a dick named "Paul". I told him exactly what I told the tech last week...yeah, I put a 750gb HD in the unit...now he tells me; "Well, sorry, but since you modified the unit you voided your warranty...you figure it out!"
I moved to Shaw from Bell because their techs weren't aholes...wtf?
So, beware, when I told him I was going to post this here he said he was going to make sure my account was sufficiently marked with; "He replaced the HD" to ensure his will would win...wtf?