A soft reset is done by pushing and holding the power button until the unit powers down. It will power back up on its own. A hard reset is unplugging the unit, waiting a few minutes and plugging it back in. A factory reset is usually done by the tech dept. You can preserve your recordings with a factory reset, but only if you go to that screen first. The tech will bring you to the screen, but they sometimes forget and if they do, you'll lose all of your recordings.
Sony KDL-52XBR4,SD DVR530/630,Tosh HD-A2 HD-A30, Pana DMP-BD65, Pio VSX-1015,Energy C3,CC100,ESM-4,S8.2, Engenius WAP