Ask Jim response to 530 update cancellation - Page 8 - Canadian TV, Computing and Home Theatre Forums
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post #106 of 110 (permalink) Old 2010-08-02, 01:36 AM
 
Join Date: Jul 2009
Location: Coquitlam BC
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Quote:
Originally Posted by jbracing24 View Post
I don't want to sound cynical but it will cost you that much to switch to another provider.
Not if you find a provider who will swap your old boxes for their new boxes to get new customers...
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post #107 of 110 (permalink) Old 2010-08-02, 03:11 AM
 
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This is true. I have seen such promotions offered before, but they have never been for a comparable STB, only for that company's entry level model.

Sure, some other provider may take the 530 off my hands, but they would likely only offer a non-HD starter STB in exchange.
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post #108 of 110 (permalink) Old 2010-08-02, 10:59 AM
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Plus, they want a multi-year contract.
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post #109 of 110 (permalink) Old 2010-08-03, 04:20 AM
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Plus, they want a multi-year contract.
I don't know... I mean contracts may work for some people. My family has had BellTV for years without complaint. This is pretty much due to the fact that the system has been working fine for the last 7+ years and we've never had to deal with customer service at all. Been through a few rate increases but I suppose when new services are offered, economics say you can't get anything of "value" for nothing.
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post #110 of 110 (permalink) Old 2010-10-09, 12:38 AM
 
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I haven't kept up with the news on the DVR 530 but am not at all surprised at the ultimate outcome. I purchased one of these for use in the US before the Sat providers here were able to do HD and it was great. An HD recorder with all of the networks in HD on both east and west time zones and at a reduced price because of the currency differences. My 530 was missing the features that everybody was complaining and then died well before it should have. SD replaced it at shipping costs but I still feel ripped off. The new receiver will eventually have the same problems as the original. The service was good at the time but the receiver always sucked.

My conclusion is that the hardware is just deficient. Motorola made the DVR like they do their cable boxes -- as cheap as possible. The programmers couldn't fix the software because of the bad hardware, limited memory, and limited processing power. I still have the working 530 sitting in a box as a reminder to never purchase a Motorola receiver again. I'm surprised that there's not a class action suit over this but the system is probably different in Canada.

I'm still a bit jealous that Canadian subscribers can get CW HD and I can't except Internet downloads but other than that our SAT providers seem better.
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