I have been a SD customer for about 10 years and for the most part have been happy with the service. I had both SD and bell for about 6 months in 2005, and was planning to switch to bell because of the better HD I had read they offer. I didn't think their HD offerings were a lot better than SD, and their customer service was horrible, so I stayed with SD. My dealings with bell were so bad I will never purchase ANYTHING bell again. SD is not perfect, and I get very frustrated sometimes when their promised firmware or channel upgrades do not happen on schedule, but it is still better than bell. I have 4 530's (2 added this last boxing day, too cheap to pass up) and for the most part they are ok. I had 2 of them replaced at different times, but SD was good about replacing them n/c. They do lock up a couple of times a year, but are simple to reboot. They are not perfect, but overall arent as bad as some people say. They should be better than they are for what the list price is on them, but there is no other option for me. If SD went out of business, I would go grey before I went back to bell.
Last edited by mct123; 2010-03-03 at 01:10 PM.