is correct - City and Global both have (albeit, different between the two) broader substitutions for us. Atlantic and Quebec are a bit of an anomaly as the rest of the country would see Detroit substituted with Citytv Toronto. The same goes for watching Seattle networks - it'll be substituted with Vancouver.
It may or may not make you feel better, but that substitution would be the reason the Atlantic provinces receive a Citytv feed by default.
- how did your programming look last night? Shaw Broadcast monitored and have reported:
*All times in Eastern time zone
18:00 NTV (CJON) and Global Halifax both had E.T. and there was a substitution.
18:30 NTV(CJON) had Jeopardy and Global Halifax had E.T. and there was no substitution
19:00 NTV(CJON) and Global Halifax both had Chicago PD and there was no substitution
20:00 NTV(CJON) and Global Halifax both had Celebrity Big Brother and there was a substitution.
I guess since NTV is independent, they are notorious for changing their programming last minute (based on the most popular shows) and aren't the best at updating their Guide information to reflect as such (which would cause our sub to be incorrect). Broadcast was all over them in April with similar concerns.
Yes, all looked good this week. Unfortunately, it is not NTV that changes their schedule as often as Global Halifax. Global Halifax shows the odd 7 pm change in program most weeks . This week, I don't think they did. BUT...
Check the guide for Tuesday February 5th and Thursday February 7th and you will see E.T.Canada is on Global and the regular E.T. is on NTV. That will be a test for next week.
What happened to the call back feature when trying talk to a customer service rep? I was on hold for an hour and then just got cut off. I've now been on hold for more than an hour and no one has picked up yet. Very frustrating.
I finally got through to a CSR after being on hold for over 2 hours. It doesn't seem that long ago I could get through in a few minutes or they would call back when a rep was ready, usually within 15 minutes.
Split decision on the "Call Back" feature. On the negative side, I would have to stick by the landline (no cell) until they called. On the plus side, I could watch TV or do other things until the phone rang. On the whole, I liked the old "Call Back" feature.