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post #301 of 302 (permalink) Old 2018-02-10, 12:24 PM
Join Date: Sep 2008
Posts: 22
xKu 75E LNB for unofficial HAFH

I'd like to upgrade to the xKu triple lnb, but ...

I'm an unofficial HAFH customer. There is no permanent dish at my home address. I plan to be at my home address on a few occasions in the coming months.

I had a chat session with a Shaw CSR recently and explained that I don't need a service technician to install the lnb, but would prefer that the lnb be shipped to my home address.

The CSR said no, and that a technician needs to come to the house to do the installation. When I hesitated, the CSR dropped the price .. from $99 to $50 to $40

What I'm wondering is this: is it realistic to think that if I'm at the address to meet the service tech, can I just accept the lnb without getting it installed?

Or, will the tech report me to Shaw Direct for not having a dish on my house?

More to the point, are the installation techs employees of Shaw, or are they contractors who don't really care what the customer is doing and will just take payment for the "installation".

Otherwise, does anyone know of where I can pick up a 75E xKu LNB Ontario, ideally somewhere between Windsor and Cornwall?
bortman is offline  
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post #302 of 302 (permalink) Old 2018-02-11, 04:59 PM
Join Date: Jun 2015
Posts: 19
Try again. I just said the antenna was on my roof and that no technician would want to go up there in the middle of winter. They sent it to me free BTW.
dosgringos is offline  

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