Join Date: Feb 2007
Location: Longueuil, South Shore of Montreal, Quebec
Superstation gives you 4 channels BS (now named PEACH), WSBK, KTLA and CW11. It doesn't give acces to any other channels... The familliy 1 is a complete different package...
Agents are not supposed to add the Superstations individually, unless used as a retention tool.
Since there is constent pression on the agent to sale, and sale some more, lots might bend the rule to get their bonus...
Also for clients that have Pop Corn (the French movie package) those channels could be added as Pop Corn plus, which would be only 4$ rather than 5$ if they select Supertations. Make sure you ask Pop Corn plus, otherwise agent will probably add Superstations.Lots of agents don't even know what Pop Corn plus is... I heard some telling the client they will get extra Super Écran channels by getting it...it's not the case!
I answer based on what I learned when I was working at BEV...it's possible that somethings have changed since then