Receiver and hard drive diagnostics shortcuts - Canadian TV, Computing and Home Theatre Forums

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post #1 of 60 (permalink) Old 2006-08-15, 05:08 PM Thread Starter
 
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Receiver and hard drive diagnostics shortcuts

This has been requested many times. Here is the list of diagnostics shortcuts for the receivers. This is being reposted with updated shortcuts and more detailed information.


All models

Accessing the memory dump screen:
Press Menu, 6 (System Setup), 3 (Diagnostics).
Within 5 seconds press Info, Browse, Theme.

Clear NVRAM:
You should be at the Memory Dump screen.
Press TV/Video.
A different screen will pop up telling you that you have erased the NVram.
Then just press the power button on the receiver.
You will lose all favorites, timers and customized settings.

VCO Diagnostics (Voltage-Controlled Oscillator tests satellite tuner):
You should be at the Memory Dump screen.
Press Pause, 9


5100/5800/5900 models E548+

Clear NVRAM:
You should be at the Memory Dump screen.
Press Stop then TV/Video.
A different screen will pop up telling you that you have erased the NVram.
Then just hold the power button on the receiver until the red record light illuminates.
You will lose all favorites, timers and customized settings.

Format HDD:
You should be at the Memory Dump screen.
Press Play, Play, Recall
You will lose all recordings!

HDD Short Diagnostics (DST-1):
You should be at the Memory Dump screen.
Press Pause, 1

HDD Long Diagnostics (DST-2):
You should be at the Memory Dump screen.
Press Pause, 2

HDD Long Diagnostics (DST-2) including Transfer Rate test:
You should be at the Memory Dump screen.
Press Pause, 3

HDD FET Diagnostics:
You should be at the Memory Dump screen.
Press Pause, 6

Diagnostics + Reset LBA Failure Condition:
You should be at the Memory Dump screen.
Press Pause, 8
You may lose all recordings!

Activate screensaver:
You should be at the Memory Dump screen.
Press Pause, 0


5200/9200 models

Format HDD:
You should be at the Memory Dump screen.
Press Play, Play, Recall
You will lose all recordings!

HDD Short Diagnostics (DST-1):
You should be at the Memory Dump screen.
Press Pause, 1

HDD Long Diagnostics (DST-2):
You should be at the Memory Dump screen.
Press Pause, 2
If errors are found it may format the hard drive!

HDD Long Diagnostics (DST-2) including Transfer Rate test:
You should be at the Memory Dump screen.
Press Pause, 3
If errors are found it may format the hard drive!

HDD FET Diagnostics:
You should be at the Memory Dump screen.
Press Pause, 6

Diagnostics + Reset LBA Failure Condition:
You should be at the Memory Dump screen.
Press Pause, 8
You may lose all recordings!


Notice from Hugh:
DISCLAIMER

DHC takes no responsibility for any problems you encounter performing the actions detailed above. I don't recommend doing any of these things unless you are fully aware of what you are doing. Our recommendation is to contact Bell before performing the procedures listed above. By performing these actions, you acknowledge that you take full responsibility for any problems that may occur.
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post #2 of 60 (permalink) Old 2008-01-15, 11:18 PM
 
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How to get out the Memory Dump

Hi,

How to get out the Memory Dump after a test on 9200 (VIP622) ?

Thanks
Junk_123456 is offline  
post #3 of 60 (permalink) Old 2008-01-16, 02:09 PM
 
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Posts: 6,296
Press the power button on the front of the unit until it reboots.
I_Want_My_HDTV is offline  
 
post #4 of 60 (permalink) Old 2008-01-21, 05:36 AM
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Posts: 6
Red Hell

My hard drive in the 9200 started to make a whining sound all of a sudden.
I tried a short HDD test from the memory dump screen. It said there is an error trying to read the disk and hung there.
Pressing the power button in front of the unit has given me the 2 flashing red lights. Somewhere in this forum I read that the flashing red lights mean it's trying to reformat the drive, but after a few hours I don't think that's happening.
I have tried hard reboots with cables off and back on, always with the same results (flashing red lights).
If the machine is indeed trying to format the drive, will another drive (lots of discusion here on that) will fix the problem?
Does anyone know how to get out of this flashing loop?
I read somewhere in this forum that you should have your machine in dual mode when you are trying these tests (mine wasn't).
k.man is offline  
post #5 of 60 (permalink) Old 2008-02-01, 03:20 PM
 
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let it go in the stream with unplugued hard drive for 24h you should pass the 2 red light then do a master reset ! with hd unlpluged again
trool is offline  
post #6 of 60 (permalink) Old 2008-06-29, 09:35 PM
 
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What is the vco test?
balogny is offline  
post #7 of 60 (permalink) Old 2008-07-05, 11:28 AM
 
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How to remove daily schedule?

Will any of the memory dump options discussed remove my daily schedule list? Lets just say I have reasons to not want everyone who turns on my TV to see what I have recorded and subsequently deleted.

Is there some other way to do it if this doesn't work (other than smahing it)?
Krull is offline  
post #8 of 60 (permalink) Old 2008-07-14, 01:13 AM
 
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I think formatting the drive will erase the list. It also erases all the timers and recordings though.
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post #9 of 60 (permalink) Old 2008-07-14, 10:16 AM
 
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Location: Burlington, ON, Bell
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Wink

Quote:
Originally Posted by Krull View Post
Will any of the memory dump options discussed remove my daily schedule list? Lets just say I have reasons to not want everyone who turns on my TV to see what I have recorded and subsequently deleted.

Is there some other way to do it if this doesn't work (other than smahing it)?
Ahh, your recording porn
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post #10 of 60 (permalink) Old 2008-09-08, 10:46 AM
 
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Posts: 11
Is there any way to access the memory dump screen if when hard drive is connected machine just keeps trying to reboot IE no access to menue at all? or is there even any point in trying because hard drive may be simply toast?
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post #11 of 60 (permalink) Old 2008-09-22, 02:51 PM
 
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Quote:
Originally Posted by Junk_123456 View Post
Hi,

How to get out the Memory Dump after a test on 9200 (VIP622) ?

Thanks
hI PRESSING POWER BUTTON / REBOOT DIDN'T WORK FOR ME? does the 24 hour Streaming and rebooting work? anyone had success with this?... just wondering before I waite the 24 hours?
DIG4PLAY is offline  
post #12 of 60 (permalink) Old 2008-09-22, 06:05 PM
 
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Posts: 11
My 9200 started to go into a reboot loop.
I tried a short HDD test from the memory dump screen. It said there is an error no nhard drive found the disk and hung there.
Pressing the power button in front of the unit has given me the 2 flashing red lights. S in this forum I read that the flashing red lights mean it's trying to reformat the drive, but after a few hours I don't think that's happening.
I have tried hard reboots with cables off and back on, always with the same results (flashing red lights).
If the machine is indeed trying to format the drive, will another drive fix the problem?
Does anyone know how to get out of this flashing loop?
I read somewhere in this forum that you should have your machine in dual mode when you are trying these tests (mine was).
I have tried the reset/both by power button and unplug and both with hard drive in and out but can't get rid of red flashing lights, is waiting the 24hours - streamed only way out? ( will that work?) should macine be plugged or unplugged during the 24hours if so? Anyone???
DIG4PLAY is offline  
post #13 of 60 (permalink) Old 2008-09-23, 07:33 AM
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Quote:
Originally Posted by DIG4PLAY View Post
hI PRESSING POWER BUTTON / REBOOT DIDN'T WORK FOR ME? does the 24 hour Streaming and rebooting work? anyone had success with this?... just wondering before I waite the 24 hours?
It does work, but depends on the underlying problem. It is certainly worth a try.....as your options are limited.
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post #14 of 60 (permalink) Old 2008-09-23, 08:03 AM
 
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Quote:
Originally Posted by dosborne View Post
It does work, but depends on the underlying problem. It is certainly worth a try.....as your options are limited.
Thanks , yes reset itself after 12 hours in stream ****! forgot to do hard reset turned machine off w power button now red lights back... guess I'm waiting another 12 hours?

Last edited by DIG4PLAY; 2008-09-23 at 09:08 AM.
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post #15 of 60 (permalink) Old 2008-09-23, 10:38 AM
 
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Question re format loop

Hello again ok my machine reset over night (12 hours approx) and was working again w/o hard drive ... but I turned it on with select button... forgot to do hard reset 1st ... when I turned off with power button and turned back on , back to red lights loop... so guess I'm waiting another 12 hours or so?
Now I want to get this right this time so Q.? if I see red lights out 12 hours from now do I unplug and do hard reset before doing anything else or should I also wait the full 24 hours?

GRRRR, well lights went out did hard reset now lights back!!! Can't win

Last edited by DIG4PLAY; 2008-09-23 at 01:35 PM.
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