I cancelled my service with Bellvu.express as of yesterday because of their attitude and the way they treated me as a customer! I had the service in my RV which ofcourse I only use in the summer time, in fall I use their "Vacation policy" which puts my service dormand for the winter months and re-instate it in May by calling them and asking to re-activate! I have been doing this for several years with no problems or hazzles, exept this spring they sent me a bill saying my service had automatically been restarted in April and I owed $ 59.60, I tried to reason with them, explaining that the service was indeed seasonal and had been for many years, however to no avail! 'either pay or hit the road' is literally their attitude, I did the latter!
Now they have advised me that besides the $ 59.60 I also owe for one month of notice, the email I got threatened with collection should I decide not to pay this amount including service charges!
I tried to tell them that instead of antagonising a client maybe they should put some efford into trying to retain a client, however this to fell on deaf ears!
With the only company in Canada who supplies a service useable in an RV, they realize they can get away with this kind of attitude, which leaves a person with little choice but to take their BS over the phone and literally put up and shut up! When is our Government going to stop this kind of protection of a multi national and open up the market to some healthy competition? I am sure if Direct TV was available in Canada, Bellvu would indeed smarten up in a hurry!