My service is down as well; I live in the Greenwood/Danforth area of Toronto. All of a sudden, around 9:02 PM (approx.) the 'Please standby for the satellite signal' screen popped up, and multiple times over five minutes, it reached '3 out of 5' on the Progress category before retreating to zero. After those five minutes, it remained at zero, and it STILL hasn't changed even once, three and a half hours later now.
I called Bell support a little while ago and heard the 'we are receiving a higher volume of calls' message, so I assumed it was either the snow, or a problem on their end, and hung up. Obviously from reading the TC's message, it is indeed the snow, but our dish is on TOP of the house, not hanging on the side like most of the other houses on our street, and we don't have a ladder that reaches, so we can't try clearing the snow off. I guess we'll have to wait until the weather changes. Thank GOD I didn't watch all of the recorded programs on my PVR, or I'd be screwed in terms of watching TV. I don't care if it's the weather, Bell had better reimburse me for the time I've spent without service.
This hasn't ever happened to us before, but it just reaffirms our plans to switch to the new Fibe TV, considering there's already a Fibre Optic line set up (for the Fibe internet we have).
EDIT: Well what do you know; the MINUTE I posted this message, my service returned. I'm only getting a few channels at the moment, but hey, it's better than nothing! I'm sure everything will be back to normal fairly soon.
Last edited by Krizen; 2011-04-04 at 12:42 AM.
Reason: Service Returned