CRTC Drops Rogers ‘Throttling’ Investigation

The Canadian Radio-television and Telecommunications Commission announced it has concluded its technical investigation and remains confident Rogers Communications is no longer slowing down gaming activities on the Internet.

An investigation was sparked by the Canadian Gamers Organization in 2011, who accused Rogers of throttling or slowing down traffic related to online games. Rogers owned up to the charge and has complied fully with the CRTC to stop traffic management practices by the end of 2012.

The CRTC’s policy allows Internet service providers to apply traffic-management practices to alleviate network congestion but the providers have to communicate to their customers which practice, if any, will be used in advance.

Andrea Rosen, the CRTC’s chief compliance and enforcement officer said: “We are committed to ensuring that Canadians receive good value for the money they spend on communications services. Canadians voiced their concerns about certain traffic-management practices and we have acted upon them. Our enforcement efforts are helping to bring about more reliable Internet services for consumers.”

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