Rogers called out by CRTC for “unjust discrimination” in roaming agreements

by Christina Peden The CRTC says they have found “clear instances of unjust discrimination” by Rogers after holding formal public proceedings to determine if certain wireless companies were employing discriminatory tactics in their roaming agreements with smaller competitors. The findings indicate that Rogers imposed ‘exclusivity clauses’ on smaller wireless carriers that prohibited them from using [...]

Rogers cuts hundreds of jobs as part of drastic restructuring plan

by Christina Peden Rogers confirmed yesterday that they have cut “several hundred” middle managements jobs across Canada, along with 15% of executive positions at the vice president level and above. Rogers CEO Guy Laurence in May announced a new plan for the company, dubbed Rogers 3.0, in a bid to overhaul the customer service process [...]

Bell still first in Netflix ISP speed rankings

by Christina Peden Bell once again offers the fastest internet speed in the country on its fiber optic network, according to Netflix. The online streaming service yesterday released its ISP Speed Index for the month of May. April’s results caused quite a stir as communications giant Rogers came in dead last among 14 Canadian ISPs. [...]

Sony SmartBand now available at Rogers

Rogers today announced that the Sony SmartBand SWR10 is now available at select Rogers stores, dealers and Rogers.com. The SmartBand allows users to track their fitness goals, social activities and special life events. The wearable band connects to users’ smartphones and uses Sony’s Lifelog app to measure how active users have been and how they’ve [...]

Samsung Galaxy S5 now available in Copper Gold and Electric Blue from Rogers

Canadians now have access to the Samsung Galaxy S5 in two new vanity colours via Rogers, the company has announced. As of today, Rogers will be offering Samsung’s latest version of the popular Galaxy line-up in Copper Gold and Electric Blue, in addition to the already available Shimmery White and Charcoal Black. All 4 color [...]

Rogers unveils radical restructuring plan

by Christina Peden Rogers CEO Guy Laurence today unveiled his multi-year plan—dubbed Rogers 3.0—to radically overhaul customer service and accelerate company growth. Laurence, who took over as CEO in December 2013, spent the first 3 months of his tenure crisscrossing the country, 22,000 km in total, meeting and greeting with nearly 11,000 Rogers employees. All [...]

Bell fastest ISP in Canada; Rogers slowest: Netflix

Bell offers customers the fastest internet speeds in the country, while Rogers is dead last, according to ISP rankings released today by Netflix.

Bell hikes ‘Bring Your Own Device’ cost

Bell has announced that it will increase the cost of BYOD on its monthly plans to $45, up from the previous price of $40. The news comes on the heels of a similar announcement from Rogers last week. BYOD (buying a mobile device outright and activating it on a carrier’s service) had been considered a [...]

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