In its annual report released last week, Canada’s Commissioner for Complaints for Telecommunications Services (CCTS) is reporting an increase in telecom consumer complaints for the fourth straight year.
The commission handles a wide range of complaints about products and services offered in the telecommunications sector including: home telephone, wired and wireless internet access services, long distance telephone services wireless services, directory and operator services.
Big box retailer Future Shop announced today that it would be accepting pre-orders for Google’s Nexus S smartphone starting next Monday, March 21, 2011.
Available in store in early April, the device will be available for Bell Mobility, Rogers Wireless and Telus Mobility customers.
In an apparent effort to stop subscriber losses in cities where they are facing competition from new wireless entrants, Koodo has introduced a new Unlimited wireless plan.
The new plan is only available in greater Toronto, Montreal, Vancouver, Calgary and Edmonton areas.
In a press release issued today, Telus has announced that it will now offer HSPA phones to its Koodo Mobile customers.
The company did not announce which phones would be offered by speculation from online bloggers is the first devices will be the Nokia 3710 and the Samsung T3456.
Wind Mobile, a new wireless phone provider opened up shop in Toronto and Calgary this week offering Canadians in those cities an alternative to the big three wireless companies in Canada, Bell Mobility, Rogers Wireless and Telus Mobility.
To assist readers in evaluating the new offerings from Wind Mobile, Digital Home compared the voice and text plans offered by Wind Mobile with plans offered by the big three wireless providers.
J.D. Power’s 2009 Canadian Wireless Customer Satisfaction Study was released this week and topping the list once again was Virgin Mobile.
Now in its fifth year, the study, based on responses from nearly 15,000 mobile phone users, examines perceptions of Canadian wireless customers with their service, mobile phone and retail experience.