New card required for activation - Page 2 - Canadian TV, Computing and Home Theatre Forums

dosborne · 2008-11-28, 07:15 AM

Quote:

Originally Posted by Pinza

Who comes up with the Names for the Cards, is it Bell or Nagravision.?

Nagravision.

leewain · 2008-11-28, 09:04 AM

The card I have now is Blue with Yellow arrow. Yes, I expect a free card in a few days. Merci pour votre commentaire.

leewain · 2008-12-05, 10:50 AM

OK, card received today(no charge), installed, activated and now my wife can watch Dr. Phil while she is in the kitchen. Not bad, took six days which is less than promised.

Ex Agent EV · 2008-12-05, 10:54 AM

Watch you next bill! When they charge for a smartcard it appears on the monthly bill, it's not a bill they send with the smartcard.

I'm not trying to says you should be billed for it...as I stated previously it should be free!

beLLa · 2008-12-05, 05:53 PM

Quote:

why would Bell not offer to take a perfectly good 3100 in on trade for a new one? It could be refurbished with a new card and resold. Oh, well, I guess we are a throw away society, unfortuneatly.

actually bell does that. there is a program for recover the purchased units. bell buys back the 3100 which functions well+remote+card for 40.00.

beLLa · 2008-12-05, 06:04 PM

Quote:

OK, just got off the phone with a CSR who was quite easy to understand. She said I would receive a new smart card in 7 - 9 days and there was no charge associated with it. She said that because it was my receiver and that it was inactive and therefore not covered in the initial mailing of smart cards, I would be receiving the new one at no charge. Hmmmm, guess it depends on who you talk to and how well they understand the situation. Didn't have to play the "retention" card but it is worth having it in your back pocket if you don't get the results you want.

she did what she was supposed to do.
so , if the receiver was not activ when bell started to send the new s/c , once you reactivated the receiver the system will automatically update the info in your account and will send you a new card free of charge.

the charge of 100 cad applies only for stollen/destroyed/lost card and this is legally correct. once the card was sent to you and your address was ok after checking with the csr, the card belongs to you, you are its owner so you assume the risk if it dissappears.

Pinza · 2008-12-05, 06:09 PM

Quote:

Originally Posted by beLLa

actually bell does that. there is a program for recover the purchased units. bell buys back the 3100 which functions well+remote+card for 40.00.

I know Bell did this some time ago, can you confirm it is still a viable way to dispose of receivers.?

Can you tell us which models other than a 3100 are in the scheme.?

Can you supply a Bell web page that confirms what you say.?

beLLa · 2008-12-05, 06:37 PM

yes it is still available. the list of receivers that bell buys back starts at 3100. 3500,3700, 4500, 5200 are not included in the list. this I know for sure, for the other models and the prices I have to verify first.

Pinza · 2008-12-05, 07:14 PM

Very interesting, this might give me a chance to empty my closet of all the old receivers I have collected over the years.

Ex Agent EV · 2008-12-05, 09:06 PM

Pinza look at my old post. I have posted a list with the amount Bell gives for each receiver a long time ago. Unfortunatly since i'm no longer working there I put the sheet in the recycling box

Pinza · 2008-12-05, 09:07 PM

Thank you I will search for that info.

beLLa · 2008-12-06, 04:47 PM

about the models, you can call to find out the models and prices.

Ex Agent EV · 2008-12-06, 04:55 PM

Quote:

1000-Not available for buy-back
2700-Not available for buy-back
3100-$40
3200-$50
3500-Not available for buy-back
3700-Not available for buy-back
4100-$40
4500-Not available for buy-back
4700-Not available for buy-back
5100-$70
5200$-120
5800-$70
5900-$70
6000-$70
6100-$100
6141-$100
9200-$120
9242-$120

Really not worth it...

You can easily sell your 3100-4100 on Kijiji for 50$
Your 5800-5900-6100 for 150$
And 9200-9242 for 300-400$

Pinza · 2008-12-06, 05:37 PM

I agree but at least we now know that Bell will take back receivers and actually pay for them.

I know of a Commercial client who updated over 250 x 3100's to 6141's in the last 2 months, he is NOT prepared or allowed to sell his receivers on E-Bay etc. I will let him know about this Buy Back.

Ex Agent EV · 2008-12-06, 06:26 PM

Not sure if they buy back the receivers of commercial clients... I think buy back only applies to residential customer

2008-12-05, 10:54 AM	#19
Ex Agent EV Veteran Join Date: Feb 2007 Location: Longueuil, South Shore of Montreal, Quebec Posts: 2,654	Watch you next bill! When they charge for a smartcard it appears on the monthly bill, it's not a bill they send with the smartcard. I'm not trying to says you should be billed for it...as I stated previously it should be free! __________________ I answer based on what I learned when I was working at BEV...it's possible that somethings have changed since then

2008-12-05, 09:06 PM	#25
Ex Agent EV Veteran Join Date: Feb 2007 Location: Longueuil, South Shore of Montreal, Quebec Posts: 2,654	Pinza look at my old post. I have posted a list with the amount Bell gives for each receiver a long time ago. Unfortunatly since i'm no longer working there I put the sheet in the recycling box __________________ I answer based on what I learned when I was working at BEV...it's possible that somethings have changed since then

2008-12-06, 04:47 PM	#27
beLLa Rookie Join Date: Nov 2008 Posts: 17	about the models, you can call to find out the models and prices. Last edited by beLLa; 2008-12-07 at 12:50 AM.

2008-12-06, 06:26 PM	#30
Ex Agent EV Veteran Join Date: Feb 2007 Location: Longueuil, South Shore of Montreal, Quebec Posts: 2,654	Not sure if they buy back the receivers of commercial clients... I think buy back only applies to residential customer __________________ I answer based on what I learned when I was working at BEV...it's possible that somethings have changed since then

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2008-11-28, 09:04 AM	#17
leewain Join Date: Nov 2008 Location: Woodlawn(Ottawa) Posts: 36	The card I have now is Blue with Yellow arrow. Yes, I expect a free card in a few days. Merci pour votre commentaire.

2008-12-05, 10:50 AM	#18
leewain Join Date: Nov 2008 Location: Woodlawn(Ottawa) Posts: 36	OK, card received today(no charge), installed, activated and now my wife can watch Dr. Phil while she is in the kitchen. Not bad, took six days which is less than promised.

2008-12-05, 06:37 PM	#23
beLLa Rookie Join Date: Nov 2008 Posts: 17	yes it is still available. the list of receivers that bell buys back starts at 3100. 3500,3700, 4500, 5200 are not included in the list. this I know for sure, for the other models and the prices I have to verify first.

2008-12-05, 07:14 PM	#24
Pinza Veteran Join Date: Jul 2008 Location: GTA Posts: 8,684	Very interesting, this might give me a chance to empty my closet of all the old receivers I have collected over the years.

2008-12-05, 09:07 PM	#26
Pinza Veteran Join Date: Jul 2008 Location: GTA Posts: 8,684	Thank you I will search for that info.

2008-12-06, 05:37 PM	#29
Pinza Veteran Join Date: Jul 2008 Location: GTA Posts: 8,684	I agree but at least we now know that Bell will take back receivers and actually pay for them. I know of a Commercial client who updated over 250 x 3100's to 6141's in the last 2 months, he is NOT prepared or allowed to sell his receivers on E-Bay etc. I will let him know about this Buy Back.