voip.ms discussion - Page 60 - Canadian TV, Computing and Home Theatre Forums

FunkyTown · 2010-04-29, 10:57 PM

My router is the Linksys WRT610N version 2. It's awesome. I never have packets dropping or garbled voice.

audacity · 2010-05-01, 02:32 PM

I ordered that Linksys adapter from NCIX yesterday. I'm currently using a D-Link DGL-4500 which supports all sorts of QoS options, so I don't think that will be a problem.

Also, I got a reply from voip.ms where they said that they could port my number. Once I get that Linksys adapter in the mail, I'll pull the trigger.

Mango · 2010-05-01, 03:22 PM

Great to hear! The PAP2T is a great little adapter.

You might want to run the PAP2T side by side with whatever you have currently for a few weeks so that you can make sure it works exactly the way you want it, before you port your number. You can get a temporary phone number from VoIP.ms if you want and you can actually configure your outgoing Caller ID so that it has your primary phone number. No one needs to know you have the temporary phone number.

m.

MXMike · 2010-05-01, 06:22 PM

Quote:

Originally Posted by Mango

Great to hear! The PAP2T is a great little adapter.

You might want to run the PAP2T side by side with whatever you have currently for a few weeks so that you can make sure it works exactly the way you want it, before you port your number. You can get a temporary phone number from VoIP.ms if you want and you can actually configure your outgoing Caller ID so that it has your primary phone number. No one needs to know you have the temporary phone number.

m.

Cool, good suggestion. I recently configured a PAP2T with voip.ms. I see you can configure your outgoing Caller ID in the 'Account Settings' menu on the website, but is there another place where you can configure your outgoing Caller ID name? Do they just use the name in your Contact Information, and if so is it alright to change that to something other than your real name?

Mango · 2010-05-01, 07:59 PM

Actually you configure outgoing Caller ID Name in the PAP2T itself. I believe the setting is "Display Name" though I don't have my device in front of me right this minute to be sure. You can set it to anything you want as long as it is a representation of your name, your business name, or something generic like PRIVATE.

Caller ID Name will work properly to Canadian destinations if you use premium routing. If you use Value routing, it is not guaranteed to work. (That's one reason why it's cheaper.)

m.

MXMike · 2010-05-02, 04:16 PM

Quote:

Originally Posted by Mango

Actually you configure outgoing Caller ID Name in the PAP2T itself. I believe the setting is "Display Name" though I don't have my device in front of me right this minute to be sure. You can set it to anything you want as long as it is a representation of your name, your business name, or something generic like PRIVATE.

Caller ID Name will work properly to Canadian destinations if you use premium routing. If you use Value routing, it is not guaranteed to work. (That's one reason why it's cheaper.)

m.

Thanks Mango. When I set up my PAP2T following the config example I guess I incorrectly assumed that the 'Display Name' entry had to match the name you gave voip.ms for it to properly register. So I just changed the display name in my PAP2T settings and made some test calls to my Rogers network cell phone but no caller id name came up (although the correct number did) - [EDIT: I just realized my PAYG plan does not include incoming caller ID names, just numbers]. Tried both value and premium routing, still no name. Should the change happen instantly? I'll test it again later and see.

FunkyTown · 2010-05-02, 07:04 PM

Does your Rogers cell plan include CNAM display? Not all cell plans support the name. If you have the name programmed into your cell address book, it will grab it from there.

The name you enter under EXT 1 --> Display Name could be set to Kitty Cat and it would work. I would not abuse it though. Not only could voip.ms lock you out of this ability, the rest of us could be locked out too. It's always one bad apple that spoils the bunch. So many great things would be available to us if people didn't abuse freedoms that we have.

MXMike · 2010-05-03, 02:16 AM

Quote:

Originally Posted by FunkyTown

Does your Rogers cell plan include CNAM display? Not all cell plans support the name. If you have the name programmed into your cell address book, it will grab it from there.

The name you enter under EXT 1 --> Display Name could be set to Kitty Cat and it would work. I would not abuse it though. Not only could voip.ms lock you out of this ability, the rest of us could be locked out too. It's always one bad apple that spoils the bunch. So many great things would be available to us if people didn't abuse freedoms that we have.

You're right, I just checked and my Rogers plan does not support the CallerID name (I didn't realize Caller ID could support the number but not the name, I thought it was both or nothing).

Also, I just changed my outgoing Display Name to the last names of my wife and I, so no intent to abuse that ability here.

Interestingly, my previous provider, Comwave, allows you to change your outgoing CallerID on their website. Here are their instructions to change it (which I kept in mind when editing the Display name on my PAP2T):

Quote:

* maximum 16 letters for both fields combined
* at lease 1 letter or character in each field
* !@#$^&*()_-=?/><,. are allowed
* Go ahead, make it interesting!

So it doesn't appear that they are very concerned about this feature being abused, even encouraging you to "make it interesting". Not that I'm suggesting you do abuse the feature with voip.ms, since I too would not be happy if it was taken away.

merve04 · 2010-05-03, 05:24 PM

I guess voip.ms is droping the need of .sip and .iax2 prefix. I guess if one is using the ip address theres no change required.

FunkyTown · 2010-05-03, 06:17 PM

I wonder if this will affect calls placed to other voip.ms customers. For example, I have a URI setup to call my friend who also uses Voip.ms. It's in this format: 1999999@sip.ca2.voip.ms

Mango · 2010-05-03, 08:39 PM

Quote:

Originally Posted by merve04

I guess if one is using the ip address theres no change required.

If you're using the IP address to work around the "Linksys DNS Bug", VoIP.ms has solved that problem so you don't need to use the IP any more. You can use the hostname now, and an added bonus is that if a server should become unreachable, VoIP.ms can use DNS failover so your device continues to work.

More information: http://digitalhome.ca/forum/showthread.php?t=124090

m.

FunkyTown · 2010-05-03, 08:50 PM

Oh that's good to know Mango. I'm still using the ip address, but will change it to the DNS name for a couple of weeks to try.

I did a traceroute on the Montreal server a few times and it would always time out. I notice now it's not timing out. Is that how you knew?

I installed a PBX in a store 1500 km from here. I set them up with the ip address. After I test it here I'll change the XML to their system and send the change to my FTP server so their system can be provisioned with the new DSN Name.

Mango · 2010-05-03, 09:14 PM

No, it wasn't really to do with the tracert. It's to do with a firmware bug in Linksys devices. There's a feature called Keep Alive which makes the ATA send a SIP NOTIFY message to the VoIP server every few seconds to keep the NAT hole open in the router.

For a long time, the Montreal and Toronto servers wouldn't respond to the SIP NOTIFY message. This is theoretically not a problem because (at least my router) keeps the NAT hole open whether or not there is a response. But, due to the firmware bug, the ATA would assume the server was down and not allow you to make calls.

Now, the Montreal and Toronto servers respond to SIP NOTIFY messages, so the device performs properly when the hostname is used.

m.

merve04 · 2010-05-03, 09:37 PM

Quote:

Originally Posted by Mango

If you're using the IP address to work around the "Linksys DNS Bug", VoIP.ms has solved that problem so you don't need to use the IP any more. You can use the hostname now, and an added bonus is that if a server should become unreachable, VoIP.ms can use DNS failover so your device continues to work.

More information: http://digitalhome.ca/forum/showthread.php?t=124090

m.

Thats how I used to configure my ATA, with the name of the server, but someone down the line recomended me to use the IP address, I've used it since, and its worked flawless. No point fixing what aint broke..

FunkyTown · 2010-05-03, 10:23 PM

The nice thing about using the name is it's easier to remember, voip.ms can switch it to a working server should something happen to the IP, and did I mention it's easier to remember?

Thanks for figuring this out Mango. Voip.ms has been working hard adding great new features and upgrades as well as fixes.

2010-05-01, 03:22 PM	#888
Mango Join Date: Nov 2008 Location: Alberta Posts: 795	Great to hear! The PAP2T is a great little adapter. You might want to run the PAP2T side by side with whatever you have currently for a few weeks so that you can make sure it works exactly the way you want it, before you port your number. You can get a temporary phone number from VoIP.ms if you want and you can actually configure your outgoing Caller ID so that it has your primary phone number. No one needs to know you have the temporary phone number. m. __________________ Mango's dial plan for an OBi ATA

2010-05-01, 07:59 PM	#890
Mango Join Date: Nov 2008 Location: Alberta Posts: 795	Actually you configure outgoing Caller ID Name in the PAP2T itself. I believe the setting is "Display Name" though I don't have my device in front of me right this minute to be sure. You can set it to anything you want as long as it is a representation of your name, your business name, or something generic like PRIVATE. Caller ID Name will work properly to Canadian destinations if you use premium routing. If you use Value routing, it is not guaranteed to work. (That's one reason why it's cheaper.) m. __________________ Mango's dial plan for an OBi ATA

2010-05-03, 05:24 PM	#894
merve04 Join Date: Jul 2007 Location: Edmonton, AB Posts: 965	I guess voip.ms is droping the need of .sip and .iax2 prefix. I guess if one is using the ip address theres no change required. __________________ Panasonic PT-AE4000\|Pioneer VSX-1021K\|Energy Connoisseur CF-50, CC-10, CB-10, Velodyne VDR-12\|Sony BDP-S350\|Roku XS 2\|Telus CIS430\|Harmony One LG 55LE5500\|H\K AVR 347\|Yamaha NS-8390\|Polk Audio PSW-10\|Samsung BD-P1600\|Roku 2 XS\|Telus CIS330\|Harmony 600 LG 42LC7D\|Roku 2 XS\|Telus CIS330\|Harmony 600 LG 32LS3400\|Telus CIS330

2010-05-03, 09:14 PM	#898
Mango Join Date: Nov 2008 Location: Alberta Posts: 795	No, it wasn't really to do with the tracert. It's to do with a firmware bug in Linksys devices. There's a feature called Keep Alive which makes the ATA send a SIP NOTIFY message to the VoIP server every few seconds to keep the NAT hole open in the router. For a long time, the Montreal and Toronto servers wouldn't respond to the SIP NOTIFY message. This is theoretically not a problem because (at least my router) keeps the NAT hole open whether or not there is a response. But, due to the firmware bug, the ATA would assume the server was down and not allow you to make calls. Now, the Montreal and Toronto servers respond to SIP NOTIFY messages, so the device performs properly when the hostname is used. m. __________________ Mango's dial plan for an OBi ATA

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2010-04-29, 10:57 PM	#886
FunkyTown Join Date: May 2006 Location: Gatineau, QC Posts: 1,153	My router is the Linksys WRT610N version 2. It's awesome. I never have packets dropping or garbled voice.

2010-05-01, 02:32 PM	#887
audacity Veteran Join Date: Jan 2009 Location: 127.0.0.1 Posts: 1,803	I ordered that Linksys adapter from NCIX yesterday. I'm currently using a D-Link DGL-4500 which supports all sorts of QoS options, so I don't think that will be a problem. Also, I got a reply from voip.ms where they said that they could port my number. Once I get that Linksys adapter in the mail, I'll pull the trigger.

2010-05-02, 07:04 PM	#892
FunkyTown Join Date: May 2006 Location: Gatineau, QC Posts: 1,153	Does your Rogers cell plan include CNAM display? Not all cell plans support the name. If you have the name programmed into your cell address book, it will grab it from there. The name you enter under EXT 1 --> Display Name could be set to Kitty Cat and it would work. I would not abuse it though. Not only could voip.ms lock you out of this ability, the rest of us could be locked out too. It's always one bad apple that spoils the bunch. So many great things would be available to us if people didn't abuse freedoms that we have.

2010-05-03, 06:17 PM	#895
FunkyTown Join Date: May 2006 Location: Gatineau, QC Posts: 1,153	I wonder if this will affect calls placed to other voip.ms customers. For example, I have a URI setup to call my friend who also uses Voip.ms. It's in this format: 1999999@sip.ca2.voip.ms

2010-05-03, 08:50 PM	#897
FunkyTown Join Date: May 2006 Location: Gatineau, QC Posts: 1,153	Oh that's good to know Mango. I'm still using the ip address, but will change it to the DNS name for a couple of weeks to try. I did a traceroute on the Montreal server a few times and it would always time out. I notice now it's not timing out. Is that how you knew? I installed a PBX in a store 1500 km from here. I set them up with the ip address. After I test it here I'll change the XML to their system and send the change to my FTP server so their system can be provisioned with the new DSN Name.

2010-05-03, 10:23 PM	#900
FunkyTown Join Date: May 2006 Location: Gatineau, QC Posts: 1,153	The nice thing about using the name is it's easier to remember, voip.ms can switch it to a working server should something happen to the IP, and did I mention it's easier to remember? Thanks for figuring this out Mango. Voip.ms has been working hard adding great new features and upgrades as well as fixes.