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Old 2008-05-24, 02:17 PM   #1
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Default Handshake issue Sony XBR5 & Motorola non PVR

Hey all , would anyone know why my tv would loose a handshake with my Motorola STB every 20 minutes or so? It's driving me crazy -Shaw says the tv is incompatible with there box- WTF!
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Old 2008-05-24, 02:29 PM   #2
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http://www.digitalhome.ca/forum/showthread.php?t=77860
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Old 2008-05-24, 03:00 PM   #3
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Thanx. According to Sony dvi to HDMI is the issue. *sigh*
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Old 2008-06-02, 01:00 PM   #4
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It is sad, but the DVI-HDMI cables work on the Sony units from Dish and Bell DVI boxes 100% of the time.

It really is a Motorola problem, not a Sony one.
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Old 2008-06-02, 01:49 PM   #5
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That's not true. The SA-Sony connection is also known to be flaky on occasion (DVI and HDMI). There are a number of threads on this forum on that topic. I believe the BEV units work because there's no HDCP active there. Here's a (lengthy) summary of HDMI issues:

http://www.digitalhome.ca/forum/showthread.php?t=71112
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Old 2008-06-03, 10:13 AM   #6
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Quote:
Originally Posted by 57 View Post
That's not true. The SA-Sony connection is also known to be flaky on occasion (DVI and HDMI). There are a number of threads on this forum on that topic. I believe the BEV units work because there's no HDCP active there. Here's a (lengthy) summary of HDMI issues:

http://www.digitalhome.ca/forum/showthread.php?t=71112
I beg to differ!!!

Your reference is not really relevant and there are so many varied issues in those threads and really little on direct connections between the mfgs being discussed in this particular thread. It pertains to AVRs and other devices inbetween the original source and the specific output device. In these cases there are many, many areas where there are DVI to HDMI incompatabilities.

In this thread it was strictly discussing direct source DVI to output device HDMI. In this area there are a fantastic number of references, the majority INCLUDING SHAW, indicates that the DIRECT SOURCE DVI to output HDMI works with TVs with the exception of the Motorola source DVI to Sony TV HDMI. When the Motorola implementation of HDCP is added to the mix, the problem grows exponentially. With the Motorola to Sony situation you will get HDCP errors on non-HDCP channels, regardless of what the flag is set at from the broadcaster's side.

The HDCP issue becomes muddied when there is a third item in between, whether it is passthrough or switching.

Even Sony has Tech Notes on this issue and it is well known in the support industry and is very specific to Motorola DVI output units.

Just my $0.02 worth of comments...
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Old 2008-06-03, 10:43 AM   #7
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Clarification: I was discussing direct connections. There are even problems with HDMI to HDMI on many Sonys - XBR4s and SXRDs that I've set up that have required workarounds. Here are but two examples:

http://www.digitalhome.ca/forum/showthread.php?t=87101

http://www.digitalhome.ca/forum/show...210#post605210

There are others - mostly Sony XBR4 or SXRDs, but I won't bother searching for them for the purpose of this discussion. I have a Sony W3000 that works fine with DVI on my SA3250HD. I've done hundreds of setups over the years and the direct connection to the TV typically does work fine, however, if there is an issue it is often a Sony TV (SXRD or XBR4) or it's a Pace STB, which has a huge number of issues via HDMI. The list of problems in the HDMI FAQ referenced earlier are based on my experience in setting these up, or based on feedback in the forum. This is all about direct connections. When going through an AVR, or a switch, as you say, the problems increase.

We can differ of course.
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Old 2008-06-03, 11:42 AM   #8
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Just to update everyone -Shaw gave me a visit and replaced my Motorola with a Pace unit and all seems fine now.
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Old 2008-06-04, 08:43 AM   #9
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Quote:
Originally Posted by 57 View Post
Clarification: ...
Again, to go directly to the heart of the original question, it was a direct Sony - Motorola connection via HDMI to DVI. Your discussion of HDMI to HDMI and the Pace to Sony is really not relevant.

If you have access to either Shaw's or Sony's technical bulletins you will be able to see the correlation of Motorola set top boxes with DVI connectors to Sony HDMI and the trouble calls. I have checked the Sony bulletins in Canada/US and there are occassional issues with "other" STBs, but 99.9% of THOSE issues are able to be cleared up by config changes in the STB.

This is not the case with Motorola's boxes.

Again, we can agree to disagree... and that is the case.
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Old 2008-06-04, 09:43 AM   #10
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Quote:
Your discussion of HDMI to HDMI and the Pace to Sony is really not relevant.
I believe it is relevant if there are many more instances of handshake issues with one manufacturer, even if they're not exactly the same as the Motorola DVI-HDMI Sony connection mentioned by the OP. I only wish to provide information. For example, if I've done hundreds of setups and only had issues with Sony, while never having an issue with a Panasonic HDMI connection, then I would deem that relevant. Your discussion of the Motorola/DVI issue, is of course also relevant (and specific).

BTW, the Pace is a separate issue which is specific to Pace, not Sony.
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