TiVo and MTS TV - Canadian TV, Computing and Home Theatre Forums

dschell_2000 · 2008-01-23, 11:45 PM

I changed providers today, from Bell ExpressVu to MTS TV.

Setting up my TiVo to work with it was fine, until I got to the part where you set up how the TiVo changes channels on the MTS set top box, which is a Motorola RG2400V.

I couldn't get it to work, using Motorola as a brand of cable box.

TiVo tech support didn't have the RG2400 in their database.

MTS TV had a big web page with full instructions which they emailed me.
The key is, set the cable box brand to "Next Level Comm".
It works!

Dave S.

oldsaskatoonboy · 2008-01-24, 12:32 AM

What that means is that you have a very early box, 1 st gerneration, they have newer boxes that are faster and better. Suggest you get an up-grade.

Dr.Dave · 2008-01-24, 01:42 AM

Just to clear things up....

The models of STBs from MTS are:
RG2200 - original box made by Next Level.
RG2400 - newest model made by Motorola after they purchased Next Level. Uses the same remote codes as the RG2200.
RG3000 - HD box.

oldsaskatoonboy · 2008-01-24, 08:20 AM

The boxes are different and operate the same, except for speed, the ones made by Moto are way faster. Experience with them is what I base my opinion on, and they are 4 years or older (the ones made by next level)

dschell_2000 · 2008-01-24, 12:28 PM

Quote:

Originally Posted by oldsaskatoonboy

The boxes are different and operate the same, except for speed, the ones made by Moto are way faster. Experience with them is what I base my opinion on, and they are 4 years or older (the ones made by next level)

How would I recognize the newer box?
Does it have a different model number?

Dave S.

Dr.Dave · 2008-01-24, 12:41 PM

Dave, you have the newest box (RG2400V) which is faster than the old box (RG2200).

dschell_2000 · 2008-01-24, 12:43 PM

Quote:

Originally Posted by Dr.Dave

Dave, you have the newest box (RG2400V) which is faster than the old box (RG2200).

Thanks, Dr. Dave.
I just ran the allstream speed test and got 3764 kbps.
I thought that was adequate.

Dave S.

Dr.Dave · 2008-01-24, 12:53 PM

I believe oldsaskatoonboy was referring to the response time when you press the buttons on the remote.

eaglegrl · 2010-07-29, 10:24 PM

thank you thank you thank you!
finally got the thing to work by saying it was next level!

2008-01-23, 11:45 PM	#1
dschell_2000 Join Date: Nov 2004 Location: Winnipeg Posts: 143	TiVo and MTS TV I changed providers today, from Bell ExpressVu to MTS TV. Setting up my TiVo to work with it was fine, until I got to the part where you set up how the TiVo changes channels on the MTS set top box, which is a Motorola RG2400V. I couldn't get it to work, using Motorola as a brand of cable box. TiVo tech support didn't have the RG2400 in their database. MTS TV had a big web page with full instructions which they emailed me. The key is, set the cable box brand to "Next Level Comm". It works! Dave S.

2008-01-24, 12:53 PM	#8
Dr.Dave Moderator Join Date: Aug 2005 Location: Winnipeg Posts: 4,695	I believe oldsaskatoonboy was referring to the response time when you press the buttons on the remote. Last edited by Dr.Dave; 2008-01-24 at 01:05 PM.

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2008-01-24, 12:32 AM	#2
oldsaskatoonboy Join Date: Jun 2007 Location: Manitoba Posts: 79	What that means is that you have a very early box, 1 st gerneration, they have newer boxes that are faster and better. Suggest you get an up-grade.

2008-01-24, 01:42 AM	#3
Dr.Dave Moderator Join Date: Aug 2005 Location: Winnipeg Posts: 4,695	Just to clear things up.... The models of STBs from MTS are: RG2200 - original box made by Next Level. RG2400 - newest model made by Motorola after they purchased Next Level. Uses the same remote codes as the RG2200. RG3000 - HD box.

2008-01-24, 08:20 AM	#4
oldsaskatoonboy Join Date: Jun 2007 Location: Manitoba Posts: 79	The boxes are different and operate the same, except for speed, the ones made by Moto are way faster. Experience with them is what I base my opinion on, and they are 4 years or older (the ones made by next level)

2008-01-24, 12:41 PM	#6
Dr.Dave Moderator Join Date: Aug 2005 Location: Winnipeg Posts: 4,695	Dave, you have the newest box (RG2400V) which is faster than the old box (RG2200).

2010-07-29, 10:24 PM	#9
eaglegrl Rookie Join Date: Nov 2007 Posts: 8	thank you thank you thank you! finally got the thing to work by saying it was next level!