Dead Pixel Policies - Canadian TV, Computing and Home Theatre Forums

Zaheer · 2008-01-13, 10:02 PM

Sorry if this is a repost, but I couldn't find this info on the forum...

What are the dead pixel policies for the big stores downtown Toronto?

Best Buy
Futureshop
Kromer Radio
Bay Bloor Radio

1. Say if I find a dead pixel within a week?
2. Say if one goes dead within ~3 months?

Thanks in advance.

57 · 2008-01-14, 12:43 AM

Similar to plasmas. See:

http://www.digitalhome.ca/forum/showthread.php?t=26241 and the links therein.

Probably only the stores that have a 100% satisfaction warranty will accept a return, and then only within the time limit of that warranty - perhaps 30 days...

mr weather · 2008-01-14, 07:06 PM

I had some dead pixels develop in under a week on my first Sharp LC32D34U. I took it back to the shop I dealt with and they exchanged it for another one, no questions asked.

It would really depend on the store but I know the manufacturers are pretty anal about stuff like that. Basically most say there has to be a cluster of several in a tightly-closed group before they'll warranty it.

Zaheer · 2008-01-14, 09:39 PM

Thanks for the info guys - yep, 30 days is pretty standard - called to verify.

I ended up ordering the LCDTV tonight.

Cheers.

2008-01-13, 10:02 PM	#1
Zaheer Join Date: Sep 2002 Location: Toronto ON Posts: 10	Dead Pixel Policies Sorry if this is a repost, but I couldn't find this info on the forum... What are the dead pixel policies for the big stores downtown Toronto? Best Buy Futureshop Kromer Radio Bay Bloor Radio 1. Say if I find a dead pixel within a week? 2. Say if one goes dead within ~3 months? Thanks in advance.

2008-01-14, 12:43 AM	#2
57 Moderator Join Date: May 2002 Location: Toronto, Rogers, 8300HD, eHDD, Panasonic TCP65S1, Denon AVR4310Ci; 8300HD, eHDD & Sony KDL40W3000 Posts: 50,293	Similar to plasmas. See: http://www.digitalhome.ca/forum/showthread.php?t=26241 and the links therein. Probably only the stores that have a 100% satisfaction warranty will accept a return, and then only within the time limit of that warranty - perhaps 30 days... __________________ 57's Home Theatre (Latest equipment & photos) 57's Optimization Services (Home Theatre Optimization)

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2008-01-14, 07:06 PM	#3
mr weather Veteran Join Date: Nov 2002 Location: Mississauga, Ontario Posts: 1,950	I had some dead pixels develop in under a week on my first Sharp LC32D34U. I took it back to the shop I dealt with and they exchanged it for another one, no questions asked. It would really depend on the store but I know the manufacturers are pretty anal about stuff like that. Basically most say there has to be a cluster of several in a tightly-closed group before they'll warranty it.

2008-01-14, 09:39 PM	#4
Zaheer Join Date: Sep 2002 Location: Toronto ON Posts: 10	Thanks for the info guys - yep, 30 days is pretty standard - called to verify. I ended up ordering the LCDTV tonight. Cheers.