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Old 2007-03-29, 03:14 PM   #1
carde
 
Join Date: Mar 2007
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Hello everyone,

I have a Fido line which I have been using for more than two years. At first this was a prepaid account on my name, but when i wanted to switch to a monthly package, they just didn't accept my credit card so I had to register it to my friend's name. I am not on a contract, I just have monthly payments, $25/month package. Unfortunately, I lost contact with him, don't know where he is, what he is doing etc., and now because of some changes in my life, I HAVE TO cancel / close this account in a month because he did a favour to me and I don't want him to be responsible from anything caused by this line. Do I have to FIND him?? I can't I mean I don't know what to do. If I call /go to Fido, will they cancel it?

Thanks~
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Old 2007-03-29, 03:29 PM   #2
hugh
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I suggest you call Fido and talk to them since this is pretty out of the ordinary.
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Old 2007-03-30, 01:53 PM   #3
Paolo
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What does "they just didn't accept my credit card" mean? are you saying you did not pass the required Credit Evaluation Check for all monthly subscribers? so because of that, the Account was set up in your friends name because he was able to pass the credit check? Now you have a Monthly Account in your friends name which he is responsible for, and he was aware of the Terms and Conditions of being a Fido Subscriber, but You want to pretend to be him so you can cancel his line? because if that is what you are doing, then its wrong. Fido will only Cancel an account with the authorization from the BAN (Billing Account Number) Holder, same with rogers and bellus.
Hate to break it to you but you better start looking for your friend soon.
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Old 2007-03-30, 02:13 PM   #4
academic.sam
 
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Well, you can try returning the phone to Rogers and insist that they give something in writing that they accepted the phone back (with the ESN). After all, they would do this if you found a lost cell phone and returned it to them, wouldn't they?

That way you don't appear as if cancelling someone else's phone out of revenge.
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Old 2007-03-30, 06:56 PM   #5
Paolo
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Quote:
Originally Posted by academic.sam View Post
Well, you can try returning the phone to Rogers and insist that they give something in writing that they accepted the phone back (with the ESN). After all, they would do this if you found a lost cell phone and returned it to them, wouldn't they?

That way you don't appear as if cancelling someone else's phone out of revenge.
First things first, he bought the phone from Fido, not Rogers, even though they are owned by the same owner, Fido does NOT = Rogers. you just dont return fido handsets at a Rogers store, thats common sense. Secondly Fido uses GSM handsets, they have an IMEI number (except the nokia 6340i, it had an ESN too). Thirdly, you DON'T return the handset to cancel an acount, you can keep the handset even if you cancel your line. Fido handets can only be returned within 15 days of the Purchase date. He was a customer before he went monthly, so I'm assuming he was using the handset long past 15 days. That makes absolutely NO sense, as you probaly did NOT read any of my post, only the BAN holder can cancel the account.
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