Bell TV 9242 HD PVR Discussion thread - Page 147 - Canadian TV, Computing and Home Theatre Forums

digitalMatt · 2012-01-07, 07:03 PM

Hi,
I've just received a 9242 pvr to replace my 9200. I've been experiencing audio dropouts every minute or so. It seems to be only on the HD channels. I've searched but the last update was a year ago... Is anyone still expriencing that problem? I'm about to return that receiver. My 9200 never had that issue, I just unplug the old one and plugged in the new one, absolutely no changes to my setup. Good job Bell!

Thanks.

Pinza · 2012-01-07, 08:10 PM

Did you run a Check Switch.?

digitalMatt · 2012-01-07, 08:14 PM

I did,
Just came of the phone with Bell CSR, apparently the 9242 is very sensitive to the type of HDMI cable used. I have a 40ft in-wall standard speed cable, I would need to upgrade to a high speed v1.4 cable. Monoprice anyone? Seems like sounds is "lagging" behind. I might give it a try.

Thanks.

jumpy27 · 2012-01-07, 08:26 PM

My new 9242 has a strange problem. When I go to "Daily Schedule" all my future series recordings don't show up, but they can still be found when I select "Timers". Is this a common bug that I can just ignore, or do I need to delete all the timers and redo them? I tried a soft reboot with no difference. Thanks.

WestCDA · 2012-01-07, 08:53 PM

I use a 3 ft HDMI cable from my 9242 into an AV receiver, then a 6 ft. cable going to an 8 port HDMI splitter, which among other output lines has a 35 ft. Monoprice cable going to an HDMI wall plate, which then has a further 10 ft. HDMI cable going to the TV in that room. No video artifacts or audio dropouts of any kind on that or any set in the house, and all cables are pre 1.4 spec (2007 era HDMI). The 35 ft is tin plated copper 22AWG for in wall installation (CL2 rated), with gold plated contacts - it was around 40 dollars when I bought it. The 3, 6 and 10 ft. cables are 28AWG, and I'm also using 1 ft. port savers on each splitter connection to keep the substantial cable weight off the HDMI ports. Never had a problem with the signal.

57 · 2012-01-08, 12:30 AM

digitalMatt Don't worry about the speed, but do get the thickest cable you can - 22 ga. and hope that it works. Many people require an HDMI repeater when they go beyond 30', but as noted above, sometimes longer lengths do work. The newer STBs may not be sending as "much" signal, hence the problem. Each device has a different amount of signal.

rogue17 · 2012-01-08, 10:09 AM

digitalMatt, please let us know how you make out with a new cable.

57, My brother in law just got his new 9242 replacement and I also noticed audio dropouts. About 1 audio droput per 10 minutes. I really wasn't clocking it. His HDMI cable was bought 6 years ago and it is not very long. Maybe 6 feet.What would you suggest? A newer cable? Or could it be a problem with the 9242.

57 · 2012-01-08, 10:13 AM

Here's the FAQ on HDMI Issues. Another cable may help if it's the source of the problem.

http://www.digitalhome.ca/forum/showthread.php?t=71112

If the dropouts are regular, it could be related to a regular handshake (say every 10 minutes) between devices. Try item 4 of the FAQ and read through the rest, as well as the things to check.

jumpy27 · 2012-01-09, 02:26 AM

Quote:

Originally Posted by jumpy27

My new 9242 has a strange problem. When I go to "Daily Schedule" all my future series recordings don't show up, but they can still be found when I select "Timers". Is this a common bug that I can just ignore, or do I need to delete all the timers and redo them? I tried a soft reboot with no difference. Thanks.

All my timers returned by themselves 24 hours later. I wonder if Bell did something--at least it corrected itself without having me program all the timers again.

Wires · 2012-01-09, 10:03 AM

The unit probably crashed, did a watchdog reboot in the night, and corrected itself. Used to be stupid common when the 9200 first came out years ago.

I had a similar issue a couple of times with my 9242. Rebooting it with the front panel fixed it.

jumpy27 · 2012-01-09, 06:15 PM

Mine must have been a different issue because rebooting with the front panel didn't fix it.

Wires · 2012-01-09, 06:57 PM

I'd try doing the NVRAM reset that's posted on this forum. Mine was having odd tuner two hangs, etc, so I executed the reset, and now it seems fine.

On the 9242, you won't lose your timers (like the instructions say). You'll just lose all the perferences/settings/etc.

edv · 2012-01-12, 01:07 PM

Just had a strange episode with my wife's 9242.

Woke up in the morning to discover that TV2 had no signal (after 4+ years of working correctly).

Turns out that her 9242 had somehow altered itself in 2 ways:
1) The TRANSPONDER setting for TV2 had somehow reverted to AIR (channel 60) from CABLE (channel 73).
Setting it back to CABLE 73 brought TV2 back to life.
2) Her Channel Guide had totally deleted her preferred channel listing and reverted back to only ALL CHAN, ALL SUB and ALL HD as the available listing choices.

So what happened here? Is this an indicator of troubles to come? A glitch in the nightly update?

Scratching my head here.

peano · 2012-01-12, 03:54 PM

Sounds like NVRAM was cleared.

ace66 · 2012-01-13, 11:09 AM

Question, how do you change recordings on a 9242 from TV2 to TV1 ? Everything I set to record by default records on TV2 unless I have a second recording at the same time.

2012-01-07, 07:03 PM	#2191
digitalMatt Join Date: Nov 2006 Posts: 11	Audio dropouts? Hi, I've just received a 9242 pvr to replace my 9200. I've been experiencing audio dropouts every minute or so. It seems to be only on the HD channels. I've searched but the last update was a year ago... Is anyone still expriencing that problem? I'm about to return that receiver. My 9200 never had that issue, I just unplug the old one and plugged in the new one, absolutely no changes to my setup. Good job Bell! Thanks.

2012-01-08, 12:30 AM	#2196
57 Moderator Join Date: May 2002 Location: Toronto, Rogers, 8300HD, eHDD, Panasonic TCP65S1, Denon AVR4310Ci; 8300HD, eHDD & Sony KDL40W3000 Posts: 50,301	digitalMatt Don't worry about the speed, but do get the thickest cable you can - 22 ga. and hope that it works. Many people require an HDMI repeater when they go beyond 30', but as noted above, sometimes longer lengths do work. The newer STBs may not be sending as "much" signal, hence the problem. Each device has a different amount of signal. __________________ 57's Home Theatre (Latest equipment & photos) 57's Optimization Services (Home Theatre Optimization)

2012-01-08, 10:13 AM	#2198
57 Moderator Join Date: May 2002 Location: Toronto, Rogers, 8300HD, eHDD, Panasonic TCP65S1, Denon AVR4310Ci; 8300HD, eHDD & Sony KDL40W3000 Posts: 50,301	Here's the FAQ on HDMI Issues. Another cable may help if it's the source of the problem. http://www.digitalhome.ca/forum/showthread.php?t=71112 If the dropouts are regular, it could be related to a regular handshake (say every 10 minutes) between devices. Try item 4 of the FAQ and read through the rest, as well as the things to check. __________________ 57's Home Theatre (Latest equipment & photos) 57's Optimization Services (Home Theatre Optimization)

2012-01-12, 01:07 PM	#2203
edv Join Date: Jan 2006 Location: Alberta Posts: 54	9242 Odd Behaviour ? Just had a strange episode with my wife's 9242. Woke up in the morning to discover that TV2 had no signal (after 4+ years of working correctly). Turns out that her 9242 had somehow altered itself in 2 ways: 1) The TRANSPONDER setting for TV2 had somehow reverted to AIR (channel 60) from CABLE (channel 73). Setting it back to CABLE 73 brought TV2 back to life. 2) Her Channel Guide had totally deleted her preferred channel listing and reverted back to only ALL CHAN, ALL SUB and ALL HD as the available listing choices. So what happened here? Is this an indicator of troubles to come? A glitch in the nightly update? Scratching my head here. __________________ Plasmas:Panny TC60PS34 LG 42PX4D Toshiba 50HPX95 AVR:Yamaha HTR6190B & HTPC

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2012-01-07, 08:10 PM	#2192
Pinza Veteran Join Date: Jul 2008 Location: GTA Posts: 8,583	Did you run a Check Switch.?

2012-01-07, 08:14 PM	#2193
digitalMatt Join Date: Nov 2006 Posts: 11	I did, Just came of the phone with Bell CSR, apparently the 9242 is very sensitive to the type of HDMI cable used. I have a 40ft in-wall standard speed cable, I would need to upgrade to a high speed v1.4 cable. Monoprice anyone? Seems like sounds is "lagging" behind. I might give it a try. Thanks.

2012-01-07, 08:26 PM	#2194
jumpy27 Veteran Join Date: Feb 2006 Posts: 2,225	My new 9242 has a strange problem. When I go to "Daily Schedule" all my future series recordings don't show up, but they can still be found when I select "Timers". Is this a common bug that I can just ignore, or do I need to delete all the timers and redo them? I tried a soft reboot with no difference. Thanks.

2012-01-07, 08:53 PM	#2195
WestCDA Join Date: Mar 2005 Location: Calgary, AB Posts: 846	I use a 3 ft HDMI cable from my 9242 into an AV receiver, then a 6 ft. cable going to an 8 port HDMI splitter, which among other output lines has a 35 ft. Monoprice cable going to an HDMI wall plate, which then has a further 10 ft. HDMI cable going to the TV in that room. No video artifacts or audio dropouts of any kind on that or any set in the house, and all cables are pre 1.4 spec (2007 era HDMI). The 35 ft is tin plated copper 22AWG for in wall installation (CL2 rated), with gold plated contacts - it was around 40 dollars when I bought it. The 3, 6 and 10 ft. cables are 28AWG, and I'm also using 1 ft. port savers on each splitter connection to keep the substantial cable weight off the HDMI ports. Never had a problem with the signal.

2012-01-08, 10:09 AM	#2197
rogue17 Join Date: Nov 2011 Posts: 556	digitalMatt, please let us know how you make out with a new cable. 57, My brother in law just got his new 9242 replacement and I also noticed audio dropouts. About 1 audio droput per 10 minutes. I really wasn't clocking it. His HDMI cable was bought 6 years ago and it is not very long. Maybe 6 feet.What would you suggest? A newer cable? Or could it be a problem with the 9242.

2012-01-09, 10:03 AM	#2200
Wires Join Date: Sep 2005 Posts: 283	The unit probably crashed, did a watchdog reboot in the night, and corrected itself. Used to be stupid common when the 9200 first came out years ago. I had a similar issue a couple of times with my 9242. Rebooting it with the front panel fixed it.

2012-01-09, 06:15 PM	#2201
jumpy27 Veteran Join Date: Feb 2006 Posts: 2,225	Mine must have been a different issue because rebooting with the front panel didn't fix it.

2012-01-09, 06:57 PM	#2202
Wires Join Date: Sep 2005 Posts: 283	I'd try doing the NVRAM reset that's posted on this forum. Mine was having odd tuner two hangs, etc, so I executed the reset, and now it seems fine. On the 9242, you won't lose your timers (like the instructions say). You'll just lose all the perferences/settings/etc.

2012-01-12, 03:54 PM	#2204
peano Veteran Join Date: Dec 2002 Posts: 3,586	Sounds like NVRAM was cleared.

2012-01-13, 11:09 AM	#2205
ace66 Join Date: Jun 2008 Location: Ottawa Posts: 190	Question, how do you change recordings on a 9242 from TV2 to TV1 ? Everything I set to record by default records on TV2 unless I have a second recording at the same time.