Rogers DNS lookup problems - Canadian TV, Computing and Home Theatre Forums

coghlan · 2006-12-21, 10:04 PM

Anyone else experiencing a problem with DNS lookups timing out tonight? The DNS server I have is 64.71.255.198.

powerstream · 2006-12-21, 10:26 PM

I'm experiencing the same problem, it's been going on since the morning and the problem is still continuing. It's a pain in the ass, I can barely reach any site. My DNS server is also 64.71.255.198

dennisn · 2006-12-22, 05:03 AM

Me too. Same nameserver. Arrr. The problem started around ~5pm yesterday (21st) for me. It continues now.

dennisn · 2006-12-22, 05:27 AM

dslreports has some useful information regarding the issue, including alternate DNS servers. they suggest rogers' servers should be up this morning -- although, they're still not for me. (5:30am)

http://www.dslreports.com/forum/remark,17502279

Petee_C · 2006-12-22, 08:20 AM

i knew DHC would come thru.

my internet has been slow-@ss since last evening.... still is. Can't reach my netfirms hosted sight....

my dns according to the router is:
64.71.255.198

P

PFD · 2006-12-22, 10:10 AM

Hey guys...I'm a complete computer moron so I have no idea what you're talking about.

However yesterday and today I've noticed a lack of ability to access like 80-90 percent of websites. I'm on Rogers "high speed".

Is this what you're taling about? Is there a fix or should I wait on Rogers to fix the problem.

J

hugh · 2006-12-22, 10:34 AM

I'm having a lot of problems today too. Thought it was me til I saw this thread.

PFD, simply speaking DNS stands for Domain Name Service. Its what allows your computer to find the website that you are requesting. If its not working then when you make a webpage request you'll get a domain not found message.

It appears to be working now for me.

hugh · 2006-12-22, 10:35 AM

hmm, take that back, Still having problems

PFD · 2006-12-22, 10:41 AM

Thanks Hugh...that must be the issue I'm having then. Strange that some websites work fine (google for example, and Rogers' own homepage) and most others don't.

57 · 2006-12-22, 10:42 AM

Had a similar problem months ago with some server in the US. This sort of issue should be detected in minutes and users re-routed. Perhaps the amount of traffic is limiting this as an option.

I also noticed it started late yesterday to a number of US sites. I haven't had much issue with Canadian sites, but when I go to the US sites... I often have issues. Guess it depends on the routing (may not be US/Canada but that was a trend for me).

I haven't bothered running a traceroute, but that should track the issue.

pavesk8 · 2006-12-22, 10:49 AM

I was still having the same problems this morning so I checked Broadband reports forums and one of the members recommended changing your dns to use verizons servers 4.2.2.1 and 4.2.2.2 (change the setting in your router or in windows network settings). I did and I'm back to normal surfing again. Hopefully Rogers will get this fixed soon, but with the holidays they are probably not fully staffed.

hugh · 2006-12-22, 10:50 AM

Quote:

Strange that some websites work fine (google for example, and Rogers' own homepage) and most others don't

Well there are reasons for that but you'd need to want to learn more about how the internet works for that!

powerstream · 2006-12-22, 11:48 AM

Damn Rogers! I changed to Verizon's DNS servers and now everything is running fine. I can't believe they let a problem like this go on for two days. And for those curious their servers are still ****ed as of 11.30 Friday.

tomm4004 · 2006-12-22, 12:23 PM

I am also having trouble accessing websites. About half I've tried come up SERVER NOT FOUND.

Switched to Verizon. Works fine. Thanks. (MY goodness, is this how fast the internet can actually be - and with ultralite? I had no idea?) Why would I not use this all of the time?

nathan · 2006-12-22, 02:05 PM

Heh, I came here to post and ask if others were having DNS issues...sigh...I guess I'll try Verizon's for a bit.

2006-12-21, 10:04 PM	#1
coghlan Join Date: Jul 2006 Posts: 201	Rogers DNS lookup problems Anyone else experiencing a problem with DNS lookups timing out tonight? The DNS server I have is 64.71.255.198.

2006-12-22, 08:20 AM	#5
Petee_C Join Date: Feb 2003 Location: Heidelberg,ON Posts: 1,236	i knew DHC would come thru. my internet has been slow-@ss since last evening.... still is. Can't reach my netfirms hosted sight.... my dns according to the router is: 64.71.255.198 P __________________ Panny 47wx52, DMR-e80*C DSR500x2, XBOX 360, Toshiba 26hf84, LG 37LC2D

2006-12-22, 10:34 AM	#7
hugh Member #1 Join Date: Dec 2001 Location: Toronto Posts: 47,492	I'm having a lot of problems today too. Thought it was me til I saw this thread. PFD, simply speaking DNS stands for Domain Name Service. Its what allows your computer to find the website that you are requesting. If its not working then when you make a webpage request you'll get a domain not found message. It appears to be working now for me. __________________ As of January 2012, I am no longer the owner of the Digital Home website. If you have questions about the operation of the site, please contact VSAdmin. For personal inquiries contact me at the Hugh Thompson website.

2006-12-22, 10:35 AM	#8
hugh Member #1 Join Date: Dec 2001 Location: Toronto Posts: 47,492	hmm, take that back, Still having problems __________________ As of January 2012, I am no longer the owner of the Digital Home website. If you have questions about the operation of the site, please contact VSAdmin. For personal inquiries contact me at the Hugh Thompson website.

2006-12-22, 10:42 AM	#10
57 Moderator Join Date: May 2002 Location: Toronto, Rogers, 8300HD, eHDD, Panasonic TCP65S1, Denon AVR4310Ci; 8300HD, eHDD & Sony KDL40W3000 Posts: 50,300	Had a similar problem months ago with some server in the US. This sort of issue should be detected in minutes and users re-routed. Perhaps the amount of traffic is limiting this as an option. I also noticed it started late yesterday to a number of US sites. I haven't had much issue with Canadian sites, but when I go to the US sites... I often have issues. Guess it depends on the routing (may not be US/Canada but that was a trend for me). I haven't bothered running a traceroute, but that should track the issue. __________________ 57's Home Theatre (Latest equipment & photos) 57's Optimization Services (Home Theatre Optimization)

2006-12-21, 10:26 PM	#2
powerstream Join Date: Jan 2005 Location: Thornhill Posts: 383	I'm experiencing the same problem, it's been going on since the morning and the problem is still continuing. It's a pain in the ass, I can barely reach any site. My DNS server is also 64.71.255.198

2006-12-22, 05:03 AM	#3
dennisn Join Date: Feb 2005 Posts: 3	Me too. Same nameserver. Arrr. The problem started around ~5pm yesterday (21st) for me. It continues now.

2006-12-22, 05:27 AM	#4
dennisn Join Date: Feb 2005 Posts: 3	dslreports has some useful information regarding the issue, including alternate DNS servers. they suggest rogers' servers should be up this morning -- although, they're still not for me. (5:30am) http://www.dslreports.com/forum/remark,17502279

2006-12-22, 10:10 AM	#6
PFD Join Date: Feb 2006 Posts: 1,053	Hey guys...I'm a complete computer moron so I have no idea what you're talking about. However yesterday and today I've noticed a lack of ability to access like 80-90 percent of websites. I'm on Rogers "high speed". Is this what you're taling about? Is there a fix or should I wait on Rogers to fix the problem. J

2006-12-22, 10:41 AM	#9
PFD Join Date: Feb 2006 Posts: 1,053	Thanks Hugh...that must be the issue I'm having then. Strange that some websites work fine (google for example, and Rogers' own homepage) and most others don't.

2006-12-22, 10:49 AM	#11
pavesk8 Join Date: Feb 2006 Location: Ottawa ON Posts: 50	I was still having the same problems this morning so I checked Broadband reports forums and one of the members recommended changing your dns to use verizons servers 4.2.2.1 and 4.2.2.2 (change the setting in your router or in windows network settings). I did and I'm back to normal surfing again. Hopefully Rogers will get this fixed soon, but with the holidays they are probably not fully staffed. __________________ Hey you, yah you. Come here! Go away.

2006-12-22, 11:48 AM	#13
powerstream Join Date: Jan 2005 Location: Thornhill Posts: 383	Damn Rogers! I changed to Verizon's DNS servers and now everything is running fine. I can't believe they let a problem like this go on for two days. And for those curious their servers are still ****ed as of 11.30 Friday.

2006-12-22, 12:23 PM	#14
tomm4004 Join Date: Jun 2003 Posts: 550	I am also having trouble accessing websites. About half I've tried come up SERVER NOT FOUND. Switched to Verizon. Works fine. Thanks. (MY goodness, is this how fast the internet can actually be - and with ultralite? I had no idea?) Why would I not use this all of the time? Last edited by tomm4004; 2006-12-22 at 12:47 PM.

2006-12-22, 02:05 PM	#15
nathan Join Date: Mar 2004 Location: Kitchener, ON (Rogers Customer) Posts: 1,249	Heh, I came here to post and ask if others were having DNS issues...sigh...I guess I'll try Verizon's for a bit. __________________ Toshiba 62HM84 \| SA 8300HD \| HD-DVD/Blu-ray HTPC \| XBox360 \| Playstation 3 Denon AVR-2807 \| URC MX-650

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